Shift Coach: Service, QSC & Crew Training

Wendy's Company; Piqua (OH); Presencial; USD 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling

Meal discount during shift

Medical, Dental, and Vision insurance

Short term disability insurance

Company paid life insurance

Paid vacation time

401K savings plan

Free uniforms

Descripción de la vacante

Wendy's Company is seeking a Shift Manager in the United States (Ohio) to lead Crew during shifts, provide guidance, and ensure high-quality service and food. You will coach staff, monitor QSC, and support opening/closing duties while maintaining safety and cost controls.

The role emphasizes training, teamwork, and reliable operation in a fast-paced fast-food environment, with standard Wendy’s benefits and opportunities for advancement.

Formación

• 1+ years of restaurant or supervisory experience.
• Ability to stand for long periods and work in a fast-paced environment.
• Strong coaching and training skills.
• Ability to comply with food safety regulations.
• Ability to work as part of a team and take direction.

Responsabilidades

• Assign and direct Crew team members and monitor tasks to ensure Quality, Service, and Cleanliness (QSC).
• Provide guidance and coaching to crew members, including instruction and follow-through.
• Support proper training for crew and ensure safety guidelines are followed.
• Assist with opening or closing procedures and cost-control measures.
• Monitor operations and maintain service standards during shifts.

Conocimientos

Leadership

Coaching

Quality focus

Communication

Time management

Descripción del empleo

Wendy's Company is seeking a Shift Manager in the United States (Ohio) to lead Crew during shifts, provide guidance, and ensure high-quality service and food. You will coach staff, monitor QSC, and support opening/closing duties while maintaining safety and cost controls.

The role emphasizes training, teamwork, and reliable operation in a fast-paced fast-food environment, with standard Wendy’s benefits and opportunities for advancement.