Sherwin Williams Oswego-Hiring Bilingual Store Associate (Spanish)

Oswegochamber; Oswego Township (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a new store location, where you will play a crucial role in delivering exceptional customer service and driving sales. As a store associate, you will engage with both wholesale and retail customers, helping them find the right Sherwin-Williams products to meet their needs. Your responsibilities will include processing transactions, maintaining store standards, and building strong relationships with customers. This part-time role offers a chance to grow in a supportive environment that values diverse talents and encourages innovation. If you're passionate about customer service and ready to make a difference, this opportunity is for you!

Qualifications

• Must be at least 18 years old and have a valid Driver's License.
• Ability to lift and carry up to 50 lbs frequently.
• Experience in retail or customer service is preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone.
• Maintain precise work order files and achieve sales goals.

Skills

Customer Service

Sales Skills

Communication in English

Communication in Spanish

Retail Experience

Product Knowledge

Education

High School Diploma or GED

Job description

Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent customer service while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #3657, located at: 2830 Route 34 Oswego, IL 60543. This store is not yet open, so training will take place at a nearby store. The Store Manager will have more information.
This role is Part Time.
Pay starts at $16.40.

RESPONSIBILITIES

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

QUALIFICATIONS

• Must be at least eighteen (18) years of age.
• Have a valid, unrestricted Driver’s License.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Preferred Qualifications:

• Have at least a High School diploma or GED.
• Have at least one (1) year experience working in a delivery, retail, or customer service position.
• Have previous work experience selling paint and paint-related products.
• Have previous work experience operating tinting and mixing equipment.

ABOUT US

Here, we believe there’s not one path to success; we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow, and discover in a place where you can thrive and Let Your Colors Show!