Inside Sales - Client Service Coordinator - Bilingual (English/Spanish)

Melone Hatley, P.C.; United States; Remote; USD 40,000 - 100,000; Full time

Job summary

A leading family law firm is seeking a driven bilingual Inside Sales Representative - Client Service Coordinator. This role focuses on converting inbound leads and providing exceptional customer experiences. Join a fast-paced environment and help families navigate their legal journeys with confidence.

Benefits

100% Employer Paid Medical Benefits

Dental, Vision, and Life Insurance

401(k) Matching

Paid Time Off and Holidays

Qualifications

• Minimum of 1 year of proven inside sales experience required.
• Proven track record of exceeding sales goals.

Responsibilities

• Generate new sales opportunities by reaching out to inbound leads.
• Achieve and exceed sales closure goals quarterly.
• Maintain accurate records in our CRM system.

Skills

Sales

Communication

Active Listening

Problem Solving

Education

Some college education

Tools

Microsoft Office

CRM tools

Job description

Inside Sales - Client Service Coordinator - Bilingual (English/Spanish)

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Melone Hatley is a family law firm committed to excellence, with offices in Virginia, Florida, South Carolina, and Texas. Recognized as one of the fastest-growing 500 law firms in the U.S. and rated by Super Lawyers, we pride ourselves on being a top employer. Our mission is to be the leading family and estate planning law firm, dedicated to helping individuals protect their families, finances, and futures. We uphold core values of transparency, honesty, and open communication, ensuring personalized attention for every client.

Position Overview

We seek a driven, results-oriented bilingual (English/Spanish) Inside Sales Representative - Client Service Coordinator. This role involves converting inbound leads into new business opportunities and providing exceptional customer experiences. As the first contact for prospective clients, you'll shape their initial impressions and play a key role in our growth. The position is based in Virginia Beach, with remote work options available. If you thrive in a fast-paced, competitive sales environment and are passionate about helping others, we want to hear from you!

Key Responsibilities:

1. Generate new sales opportunities by reaching out to inbound leads via phone calls and follow-up emails.
2. Use active listening and effective interviewing techniques to identify and understand client needs.
3. Achieve and exceed sales closure goals quarterly.
4. Collaborate with internal teams to build a sales pipeline and facilitate deal closures.
5. Maintain accurate records in our CRM system, tracking lead progress and interactions.

Qualifications and Skills:

1. Minimum of 1 year of proven inside sales experience (required).
2. Proven track record of exceeding sales goals.
3. Strong phone presence with ability to make numerous calls daily.
4. Proficiency in Microsoft Office (Teams, Word).
5. Experience with CRM tools like HubSpot.
6. Excellent verbal and written communication skills.
7. Active listening, problem-solving, and presentation skills.
8. Ability to manage multiple priorities under deadlines.
9. Some college education (preferred).

Compensation:

1. Base Salary: $40,000/year
2. Bonus Opportunities: Monthly and quarterly incentives
3. Total Potential Compensation: $75,000 - $100,000/year+
4. 100% Employer Paid Medical Benefits for Employees and Dependents
5. Dental, Vision, and Life Insurance
6. 401(k) Matching
7. Paid Time Off and Holidays
8. Full-time, 8-hour shifts, Monday-Friday with rotating Saturdays
9. Remote work

Join Our Team!

If you're an ambitious sales professional passionate about helping clients, apply to Melone Hatley, P.C. and help families navigate their legal journeys with confidence and compassion.

Melone Hatley, P.C. is an equal opportunity employer.