Shelter Support Specialist — Housing & Resources

Mykroc; Saint Cloud (MN); On-site; USD 20,000 - 24,000; Full time

Job summary

The Salvation Army St. Cloud Corps is seeking a Housing Advocate to provide direct support to shelter participants, help maintain a safe environment, and assist with operations and documentation. The role requires responding to crises, assisting with meal service, and guiding participants to available resources.

The position follows a 40-hour work week with an hourly wage range of $14.79 to $17.50. Candidates should have a High School diploma and a background suitable for work with vulnerable

Qualifications

• High School diploma or equivalent required.
• Minimum of one year of experience working with individuals experiencing homelessness, housing instability, behavioral health concerns, or other vulnerable populations preferred.
• Experience in shelter services, human services, customer service, residential programs, or a related setting preferred.
• Must pass background checks.
• Strong interpersonal and communication skills.
• Ability to maintain professional boundaries, confidentiality, and sound judgment.
• Strong organizational skills and attention to detail.
• Basic computer proficiency.
• Ability to work independently and collaboratively as part of a team.

Responsibilities

• Provide direct support to shelter participants and help maintain a safe, welcoming environment.
• Monitor shelter activities and respond to participant needs and crises.
• Assist with shelter operations and meal service; complete required documentation.
• Support participants in accessing basic resources and services and assist with resource navigation.

Skills

Strong interpersonal skills

Communication skills

Independent and collaborative work

Basic computer proficiency

Education

High School diploma or equivalent

Experience with homelessness or housing instability

Job description

The Salvation Army St. Cloud Corps is seeking a Housing Advocate to provide direct support to shelter participants, help maintain a safe environment, and assist with operations and documentation. The role requires responding to crises, assisting with meal service, and guiding participants to available resources.

The position follows a 40-hour work week with an hourly wage range of $14.79 to $17.50. Candidates should have a High School diploma and a background suitable for work with vulnerable