Shelter Staff Support Clinician

Pine Street Inn; Boston (MA); On-site; USD 77,000 - 85,000; Full time

Job summary

The Shelter Staff Support Clinician at Pine Street Inn provides clinical support to shelter staff and guests in Boston, promoting a safe environment and healthy helping relationships in emergency shelter.

Responsibilities include training staff on minimizing secondary trauma, responding to crises, and coordinating with PSI departments to ensure appropriate care, while working closely with leadership and direct care teams.

Qualifications

• Master’s degree in Social Work or related field required.
• Prefer LMHC or LICSW licensure.
• Minimum 3 years in the Human Services field.
• Knowledge of trauma, addiction, secondary trauma, grief support, recovery, mental illness.
• Knowledge of homelessness issues.
• Experience in motivational interviewing, crisis intervention and de-escalation.

Responsibilities

• Promote a safe and healthy environment for shelter guests and staff.
• Train staff on techniques to minimize secondary trauma and provide support.
• Respond to guests in crisis and navigate emergency safety procedures.
• Collaborate with PSI departments to coordinate clinical support.
• Work closely with shelter staff and leadership.

Skills

Trauma knowledge

Crisis intervention

De-escalation techniques

Homelessness knowledge

Motivational interviewing

Education

Master’s degree in Social Work or related degree

Tools

Licensure as LMHC or LICSW

Job description

Description

SCHEDULE

40 hours, Sunday-Wednesday, 6AM-430PM, Essential position during weather and other emergencies

PAYS

$77,000 - $85,000 annually DOE (Salary ranges provided are based on relevant experience and skill set)

LOCATION

363 Albany St. Boston, MA; This position works 100% on site, there is no remote work available.

SUMMARY OF THE POSITION

The Shelter Staff Support Clinician primary focus is on assisting staff in the promotion of a safe and healthy environment, and supporting direct care staff in fostering healthy helping relationships with guests in emergency shelter. The Shelter Staff Support Clinician works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff.

The Shelter Staff Support Clinician has a primary focus to actively support and train Shelter staff on techniques and methods to minimize secondary trauma while supporting staff needs to the best of PSI’s options and resources. In addition, the clinician may need to respond to guests in crisis in an effort to support shelter staff and PSI clinical teams. The clinician will need to navigate emergency safety procedures in a timely and professional manner based on the prioritization of guests’ and staff needs.

The Shelter Staff Support Clinician will work with direct care staff to advocate for appropriate level of care services and work in collaboration with other PSI departments that provide clinical support.

The Shelter Staff Support Clinician will work closely with shelter staff and leadership team.

Requirements

QUALIFICATIONS

EDUCATION/TRAINING

REQUIRED

• Master’s degree in Social Work or related degree

PREFFERED

• Licensure as an LMHC or LICSW

KNOWLEDGE/EXPERIENCE

REQUIRED

• Minimum of three (3) years of experience in the Human Services field
• Knowledge in the areas of trauma, addiction, secondary trauma, grief support, recovery and mental illness
• Knowledge of issues pertaining to the homeless
• Demonstrated skills in motivational interviewing, crisis intervention and de-escalation

PREFERRED

• Administering Narcan and CPR in a work setting
• Knowledge of area resources
• Bilingual English/Spanish/Haitian Creole
• Experience in training direct care staff in crisis intervention and de-escalation techniques