Shelter Security Monitor II – Lead Safety & Training

Volunteers of America; Costa Mesa (CA); On-site; USD 27,000 - 29,000; Full time

Job summary

VOALA is seeking a Monitor II to provide security for program premises, mentor junior Monitors, and ensure safety for clients, visitors, and staff. Driving ability is preferred, and the role requires on-site work at the shelter with strong adherence to safety protocols.

Responsibilities include training Monitors, monitoring shelter entrances, screening bags and persons, patrolling, reporting incidents, and maintaining client records.

Qualifications

• Must pass fingerprint clearance; background check; personal references; employment and education verifications.
• Ability to work under emotional stress and conflicts dealing with difficult, uncooperative, or potentially aggressive clients.
• Within 30 days of hire, must successfully complete VOALA safety training.

Responsibilities

• Train Monitors in program operations, safety, and security expectations and procedures.
• Provide ongoing safety leadership.
• Shelter entrance monitoring and authorize entrance/exit to guard against theft and maintain security of premises.
• Bag and person screening to ensure safety and security of everyone.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Shelter safety and room checks; report violations of rules; assist clinical/case management staff as required.
• Complete written reports and incidents logs of daily activities and irregularities.

Education

High School Diploma or GED

Job description

VOALA is seeking a Monitor II to provide security for program premises, mentor junior Monitors, and ensure safety for clients, visitors, and staff. Driving ability is preferred, and the role requires on-site work at the shelter with strong adherence to safety protocols.

Responsibilities include training Monitors, monitoring shelter entrances, screening bags and persons, patrolling, reporting incidents, and maintaining client records.