Shelter Programs Administrative Coordinator

The Salvation Army; New York; On-site; USD 38,000 - 46,000; Full time

Job summary

The Salvation Army in the United States seeks an Administrative Assistant to provide support to the Program Director, Social Services Supervisor, and staff, and to assist in preparing social service documentation and referrals. This role serves as receptionist, answers calls, and acts as liaison between shelter administration and DHS.

The successful candidate will manage resident records, billing, and reports, and participate in audits and board meetings.

Qualifications

• High School Diploma or GED required.
• Experience with Microsoft Office, databases, data entry, and reception/multi-line calls preferred.
• Strong organizational, writing, and communication skills are essential.

Responsibilities

• Provide administrative and secretarial support to the Program Director.
• Answer telephone lines professionally and timely.
• Maintain resident records, intakes/discharges, and census.
• Prepare monthly DHS billing and related documentation.
• Assist with audits and liaise with city/state officials when needed.
• Attend community board meetings and maintain documentation.

Skills

Organizational skills

Writing skills

Communication skills

Phone handling

Education

High School Diploma / GED

Tools

Microsoft Office Suite

Database programs

Data entry

Job description

The Salvation Army in the United States seeks an Administrative Assistant to provide support to the Program Director, Social Services Supervisor, and staff, and to assist in preparing social service documentation and referrals. This role serves as receptionist, answers calls, and acts as liaison between shelter administration and DHS.

The successful candidate will manage resident records, billing, and reports, and participate in audits and board meetings.