Shelter Operations & Client Services Associate

The Salvation Army; Colorado Springs (CO); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, vision, dental, life insurance

Sick leave benefit

Vacation benefit

Floating day off

Pension Plan

403(b) plan

Descripción de la vacante

The Salvation Army in Colorado Springs is seeking a Shelter Associate to provide administrative and front-desk support at the RJ Montgomery Family Hope Center. This full-time, non-exempt role pays $18.10 per hour and reports to the FHC Program Manager.

Responsibilities include interacting with clients, conducting rounds, logging incidents, intake/discharge processing, and coordinating with authorities as needed while upholding center policies and standards.

Formación

• Must have a high school diploma or equivalent.
• Experience working with people is preferred.
• Proficiency in Microsoft Office suite and database systems (Clarity/HMIS, Wellsky).
• Ability to learn new software with basic training.

Responsabilidades

• Provide administrative and front desk support to the shelter program.
• Interact with clients and maintain rapport through excellent customer service.
• Conduct rounds of the facility and monitor safety and security.
• Document logs, incidents, and intake/discharge information.
• Coordinate with emergency services when needed and adhere to policies.

Conocimientos

Customer service

Interpersonal skills

Attention to detail

Multitasking

Educación

High school diploma or equivalent

Herramientas

Microsoft Suite

Clarity/HMIS

WellSky

Descripción del empleo

The Salvation Army in Colorado Springs is seeking a Shelter Associate to provide administrative and front-desk support at the RJ Montgomery Family Hope Center. This full-time, non-exempt role pays $18.10 per hour and reports to the FHC Program Manager.

Responsibilities include interacting with clients, conducting rounds, logging incidents, intake/discharge processing, and coordinating with authorities as needed while upholding center policies and standards.