SHELTER MONITOR I

Helptucson; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

Employer Subsidized Health Insurance (

Employer Matching 401(k) after 1 year

Employer Subsidized Dental & Vision

Paid life insurance

Employer Paid Training

136 Hours PTO per year

Job summary

Helptucson in Tucson is seeking a Shelter Monitor I to maintain a safe, welcoming environment for clients and staff. The role involves flexible hours, including nights, weekends, and holidays, and requires engagement with individuals experiencing homelessness and related conditions.

You will perform health and safety inspections, wellness checks, orientations, and crisis intervention using CPI, while supporting basic maintenance, housekeeping, and responsive hospitality services.

Qualifications

• Possess and maintain CPR/First Aid Certification, or ability to attend training and pass certification.
• Willingness to learn evidence-based practices such as CPI, Motivational Interviewing, Housing First and Harm Reduction.
• Basic computer skills (email, navigate websites, complete web forms).

Responsibilities

• Conduct daily Health and Safety Inspections of the property.
• Complete wellness checks with clients.
• Provide hospitality services to client as needed.
• Conduct new client orientations.
• Monitor the property at regularly scheduled intervals.
• Document and report observations of client’s behaviors, activities, and demeanors.
• Provide crisis intervention utilizing the CPI model and contact emergency services as needed.
• Complete minor maintenance repairs as needed.
• Clean vacant units as needed.
• Assist with facility laundry needs.
• Other duties as assigned.

Skills

CPR/First Aid

De-escalation

Communication

Observation skills

Education

CPR/First Aid Certification

Job description

Description

Must be available to work a flexible schedule

The Shelter Monitor I is responsible for providing a safe, welcoming, and well-maintained environment for clients and staff. The role involves interacting with individuals who are experiencing homelessness, Serious Mental Illness, Substance Use Disorder, and other related conditions. This role may involve flexible hours, including nights, weekends, and holidays.

Employee Benefits

• Competitive Salary
• Employer Subsidized Health Insurance for Employee and Family
• Employer Matching 401 (k) plan (after 1 year)
• Employer Subsidized Dental Plan and Vision Plan
• Paid life insurance
• Employer Paid Training
• 136 Hours Paid Time Off (PTO) Per Year.

Duties and Responsibilities:

• Conduct daily Health and Safety Inspections of the property.
• Complete wellness checks with clients.
• Provide hospitality services to client as needed.
• Conduct new client orientations.
• Monitor the property at regularly scheduled intervals.
• Document and report observations of client’s behaviors, activities, and demeanors.
• Provide crisis intervention utilizing the Crisis Prevention Institute (CPI) model and contact emergency services as needed.
• Complete minor maintenance repairs as needed.
• Clean vacant units as needed.
• Assist with facility laundry needs.
• Other duties as assigned.

Requirements

• Possess and maintain valid CPR/First Aid Certification, or ability to attend training and pass certification.
• Responsible and dependable, committed to a team approach.
• Basic computer skills (e.g., email, navigate website, complete web forms)
• Willingness to learn and practice evidence-based practices, such as De-escalation (CPI Model), Motivational Interviewing, Housing First and Harm Reduction.

Preferred Qualifications:

• Bilingual