SHELTER MONITOR I

Old Pueblo Community Services; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Dental & Vision

Life insurance

Training

136 PTO hours

Job summary

Old Pueblo Community Services is seeking a Shelter Monitor I to help maintain a safe, welcoming environment for clients and staff. The role supports individuals experiencing homelessness and related conditions, with hours that may include nights, weekends, and holidays.

You will conduct inspections, assist with daily operations, and respond to crises using CPI techniques. The position emphasizes teamwork, reliability, and client-centered service, with opportunities for training and growth within

Qualifications

• CPR/First Aid Certification required or ability to obtain within training period
• Reliable and dependable team player
• Basic computer skills (email, websites, forms)
• Willingness to learn evidence-based practices such as CPI de-escalation, Motivational Interviewing, Housing First, and Harm Reduction

Responsibilities

• Conduct daily Health and Safety Inspections of the property.
• Complete wellness checks with clients.
• Provide hospitality services to clients as needed.
• Conduct new client orientations.
• Monitor the property at regularly scheduled intervals.
• Document and report observations of clients’ behaviors, activities, and demeanors.
• Provide crisis intervention using CPI model and contact emergency services as needed.
• Complete minor maintenance repairs as needed.
• Clean vacant units as needed.
• Assist with facility laundry needs.
• Other duties as assigned.

Job description

Description

Must be available to work a flexible schedule

The Shelter Monitor I is responsible for providing a safe, welcoming, and well-maintained environment for clients and staff. The role involves interacting with individuals who are experiencing homelessness, Serious Mental Illness, Substance Use Disorder, and other related conditions. This role may involve flexible hours, including nights, weekends, and holidays.

Employee Benefits

• Competitive Salary
• Employer Subsidized Health Insurance for Employee and Family
• Employer Matching 401 (k) plan (after 1 year)
• Employer Subsidized Dental Plan and Vision Plan
• Paid life insurance
• Employer Paid Training
• 136 Hours Paid Time Off (PTO) Per Year

Duties and Responsibilities

• Conduct daily Health and Safety Inspections of the property.
• Complete wellness checks with clients.
• Provide hospitality services to client as needed.
• Conduct new client orientations.
• Monitor the property at regularly scheduled intervals.
• Document and report observations of client's behaviors, activities, and demeanors.
• Provide crisis intervention utilizing the Crisis Prevention Institute (CPI) model and contact emergency services as needed.
• Complete minor maintenance repairs as needed.
• Clean vacant units as needed.
• Assist with facility laundry needs.Other duties as assigned.

Requirements

• Possess and maintain valid CPR/First Aid Certification, or ability to attend training and pass certification.
• Responsible and dependable, committed to a team approach.
• Basic computer skills (e.g., email, navigate website, complete web forms)
• Willingness to learn and practice evidence-based practices, such as De-escalation (CPI Model), Motivational Interviewing, Housing First and Harm Reduction.

Preferred Qualifications

• Bilingual