SHELTER MONITOR II

Helptucson; Tucson (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive Salary

Employer Matching 401(k)

Employer Paid Training

Paid Time Off

Job summary

Helptucson is seeking a Shelter Monitor II to oversee overnight shifts on weekends, ensuring a safe and welcoming environment for clients and staff. The role involves interacting with individuals facing homelessness and related challenges, with flexible hours including nights, weekends, and holidays.

The position emphasizes crisis intervention, wellness checks, documentation, and coordination of staff, with a salary range provided and standard benefits.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Demonstrated competency in de-escalation (CPI model).
• Possess and maintain CPR/First Aid Certification, or ability to attend training and pass certification.
• Strong computer skills (Word, Outlook, Excel).
• Responsible and dependable, team player.

Responsibilities

• Conduct daily health and safety inspections of the property.
• Complete wellness checks with clients.
• Provide hospitality services to clients as needed.
• Conduct new client orientations.
• Monitor the property at regularly scheduled intervals.
• Document and report observation of client’s behaviors, activities, and demeanors.
• Provide crisis intervention utilizing CPI model, and contact emergency services as needed.
• Complete minor maintenance repair as needed.
• Clean vacant units as needed.
• Assist with facility laundry needs.
• Coordinate scheduling of Housing Monitor staff.
• Assist with coaching and training of Housing Monitor I staff.
• Other duties as assigned.

Skills

CPI de-escalation

Strong communication

CPR/First Aid

Computer skills

Bilingual

Education

High School Diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

Description

Overnights Saturday & Sunday 12:00am – 8:00am

The Shelter Monitor II is responsible for providing a safe, welcoming, and well-maintained environment for clients and staff. The role involves interacting with individuals who are experiencing homelessness, Serious Mental Illness, Substance Use Disorder, and other related conditions. This role may involve flexible hours, including nights, weekends, and holidays.

Employee Benefits

Competitive Salary, Employer Matching 401 (k) plan (after 1 year), Employer Paid Training, Paid Time Off (PTO) based on hours worked.

Duties and Responsibilities:

1. Conduct daily health and safety inspections of the property.

2. Complete wellness checks with clients.

3. Provide hospitality services to clients as needed.

4. Conduct new client orientations.

5. Monitor the property at regularly scheduled intervals.

6. Document and report observation of client’s behaviors, activities, and demeanors.

7. Provide crisis intervention utilizing the Crisis Prevention Institute (CPI) model, and contact emergency services as needed.

8. Complete minor maintenance repair as needed.

9. Clean vacant units as needed.

10. Assist with facility laundry needs.

11. Coordinate scheduling of Housing Monitor staff.

12. Assist with coaching and training of Housing Monitor I staff.

13. Other duties as assigned.

Requirements

1. High School Diploma or GED.

2. Strong communication and interpersonal skills.

3. Demonstrated competency in de-escalation (CPI Model).

4. Possess and maintain valid CPR/First Aid Certification, or ability to attend training and pass certification.

5. Strong computer skills (e.g., Microsoft Word, Outlook, Excel).

6. Responsible and dependable, committed to a team approach.

Preferred Qualifications:

1. One year of experience working with the unsheltered population.

2. Bilingual

Employment References, background check are conducted pre-employment.

Pay Rate: $15.46 - $18.15 - $20.84

In accordance with pay transparency, the salary reflected in this posting is the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position. Salary placement is typically between the minimum and mid-point of the salary range.