Shelter In Reach Supervisor - Substance Abuse Service Center

Bowery Residents' Committee; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Bowery Residents' Committee seeks a Supervisor for our social work team across Manhattan, Brooklyn and the Bronx. The role leads 11 staff (6 MSW/LMSW and 5 Peer Specialists) and engages clients in person within shelter settings.

Responsibilities include crisis management, harm reduction, trauma‑informed care, Narcan trainings, and monthly DHS/OASAS reporting. Requires LCSW and supervisory experience; bilingual preferred.

Qualifications

• LCSW required with 1 year of supervisory experience.
• Bilingual skills preferred.
• Clinical hours in this position may count toward licensure.

Responsibilities

• Lead and participate in a team of 11 social workers and peers across multiple NYC sites.
• Supervise staff using crisis management, Motivational Interviewing, and harm reduction.
• Engage clients with trauma‑informed practices and outreach.
• Conduct screenings and Narcan trainings; provide harm reduction education.
• Document progress notes and provide monthly DHS and OASAS reporting.
• Oversee data entry and reporting in AWARDS and OASAS data systems.
• Coordinate referrals and linkages near clients’ residences.

Skills

Crisis management

Motivational Interviewing

Harm reduction

Trauma‑informed care

Education

LCSW license

Tools

AWARDS data system

OASAS data system

Job description

Duties/Responsibilities

Participate and lead a 11 person team consisting of 6 MSW and/or LMSW level Social Workers and 5 Peer Specialists. Work collaboratively with a total of 10 BRC Shelter and Safe Haven sites located in Manhattan, Brooklyn and the Bronx. Supervise staff using crisis management, Motivational Interviewing, and harm reduction strategies with clients who have experienced an overdose or adverse effects from substance use. Use trauma informed practices to engage with clients. Conduct screenings, assist peers with Narcan trainings and oversight and provide other harm reduction education and training to clients and staff in the shelter system. Utilize group and individual format to assist clients in making and achieving both harm reduction and recovery goals. Creating linkages and referrals for clients near their residence and preferred location for services. Document progress notes and complete monthly reporting for both DHS and OASAS to be provided to Program Director. This role entails working and engaging clients in person and in a residential setting where they reside. Collect monthly and weekly data from staff regarding referrals, contacts, Narcan training courses and kit distribution. Oversee data entry in the AWARDS and OASAS data systems. Reports to the Program Director. Related Duties as assigned.

Hours

Full-time; 37.5 hours a week

• Monday to Friday 8am to 4:30 pm

Qualifications

• LCSW required, 1-year supervisory experience required,
• Bilingual preferred

*Clinical hours in this position are in qualified setting for clinical experience hours.*