Shelter Case Manager - Bilingual (Spanish)

Hamilton Families; San Francisco, Northern (CA, KY); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision

Employer matched 403(b) retirement

Wellness & commuter benefits

Paid time off & holidays

Job summary

Hamilton Families seeks a Case Manager in San Francisco to provide compassionate case management for families in shelter programs, coordinating intake, assessments, and tailored service plans. You will connect families with housing, employment and health resources while maintaining real-time documentation and reporting.

The role emphasizes collaboration with shelter staff and partners, workshops, and compliance with policies. Strong organization and bilingual Spanish skills are valued.

Qualifications

• 1+ years of experience in social work or related field.
• Experience with nonprofit or community-based programs.
• Familiarity with Bay Area resources for low-income families.
• Bilingual in Spanish.
• Proficiency in Microsoft Office and Salesforce.
• Willingness to travel locally and long distance.

Responsibilities

• Provide personalized case management to participants and guide intake, assessments, and service plans meeting needs.
• Connect participants with housing, employment, health, and domestic violence resources.
• Design and facilitate workshops to build essential life skills and crisis intervention strategies.
• Welcome families during intake and orientation and develop actionable housing/recovery plans.
• Build networks with community services to ensure comprehensive support.
• Work with case managers and partners to ensure seamless support for families.
• Maintain accurate records and track progress and program impact.
• Prepare insightful reports highlighting services and outcomes.
• Participate in meetings, trainings, and community events.

Skills

Bilingual abilities (Spanish)

Collaboration with diverse groups

Organization & independence

Documentation & confidentiality

Tools

Microsoft Office Suite

Salesforce

Job description

Hamilton Families seeks a Case Manager in San Francisco to provide compassionate case management for families in shelter programs, coordinating intake, assessments, and tailored service plans. You will connect families with housing, employment and health resources while maintaining real-time documentation and reporting.

The role emphasizes collaboration with shelter staff and partners, workshops, and compliance with policies. Strong organization and bilingual Spanish skills are valued.