Shelter Care Supervisor - Lead Aides & Training

Mykroc; St. Louis (MO); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Sick, vacation, personal days, and a浮浮

Health, Dental, Vision, and Hearing 보험

Company-paid Life Insurance

Voluntary Life Insurance

Long Term Disability with buyup option

Voluntary Retirement Fund (403b)

Voluntary Aflac products

Voluntary Short-term Disability

Other elective benefits

Job summary

The Salvation Army Midland Division Family Haven Shelter in St. Louis, Missouri is seeking a Residential Care Supervisor to ensure a safe, welcoming environment for shelter residents. You will supervise 24-hour Residential Aides and PRN staff, cover RA vacancies, and work rotating shifts to supervise all RA staff.

Full-time, 40 hours/week with starting salary of $58,656 annually. Responsibilities include staff supervision, training, scheduling, case management support, data entry in HMIS/SIMS,

Qualifications

• Bachelor’s degree in human service/social service field plus 3 years of work-related experience.
• Supervisory and homeless services experience strongly preferred.
• Must be available to fill any vacant shifts to ensure proper coverage of facility.
• Requires some computer word processing, spreadsheet and email experience.
• Excellent interpersonal and communication skills; understanding of those experiencing homelessness and poverty.
• Must demonstrate ability to think independently and exercise sound judgment.

Responsibilities

• Supervision of Residential Aides (RA) and PRN Staff.
• Provide direct supervision of Residential Aides on all shifts.
• Recruit and supervise all PRN staff.
• Provide initial and ongoing training and development of RA/PRN staff.
• Schedule 24-hour Residential Aide staffing and substitute for any absences when unable to arrange peer or PRN coverage.
• Conduct regular staff meetings at least once per month.
• Complete employee consultations and Annual Employee Evaluations.
• Ensure positive relationships between residents and RA staff and the ongoing provision of quality customer service.
• Daily Living for Residents.
• Ensure welcoming and therapeutic environment for residents.
• Oversee resident room assignments and ensure room turnover when vacancies occur.
• Conduct room checks with RA staff.
• Maintain regular contact with the residents for continued assessment of needs.
• Ensure that house rules are being followed by residents and supported by RA staff.
• Provide Interventions for troubling residential behavior and incident reports as needed.
• Reporting
• Maintain resident rosters and daily bed count and distribute to appropriate internal and external sources.
• Ensure all relevant data is entered into client databases, including HMIS and SIMS
• Compile and maintain statistics for completing monthly Child and Adult Care Feeding Program report
• Revise and update forms used by RA staff as needed
• Attend weekly Case Managers meeting and actively participates in the meeting by providing residential insights
• Co-facilitate monthly residents meeting with Program Director as well as some evening groups with residents.
• Conduct tours of facility as needed
• Maintain confidentiality and comply with Safe from Harm guidelines.
• Maintain positive work atmosphere by acting and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors.

Skills

Interpersonal skills

Communication skills

Team player

Self-starter

Judgment and ethics

Education

Bachelor's degree in human service/social service field

Job description

The Salvation Army Midland Division Family Haven Shelter in St. Louis, Missouri is seeking a Residential Care Supervisor to ensure a safe, welcoming environment for shelter residents. You will supervise 24-hour Residential Aides and PRN staff, cover RA vacancies, and work rotating shifts to supervise all RA staff.

Full-time, 40 hours/week with starting salary of $58,656 annually. Responsibilities include staff supervision, training, scheduling, case management support, data entry in HMIS/SIMS,