Shelter Advocate: Empower Victims & Create Safe Space

Lutheran Social Services of Central Ohio; Columbus (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

403(b) plan

Dental insurance

Vision insurance

FSA

HSA

PTO and holidays

Discount marketplace

Positive impact

Job summary

Lutheran Social Services CHOICES for Victims of Domestic Violence is hiring a Shelter Advocate in Columbus, OH. The role supports victims with shelter services, crisis intervention, and community resources, while ensuring a clean, safe shelter environment.

Ideal candidates will have a high school degree, strong communication skills, and the ability to work a flexible schedule. Experience with trauma-affected populations is preferred, and the organization emphasizes dignity and respect in client

Qualifications

• Must have strong communication and crisis-intervention skills.
• Ability to work with diverse individuals and groups.
• Experience in direct human services is preferred.

Responsibilities

• Greets volunteers, residents, and prospective residents and provides information and supplies.
• Maintains cleanliness of shelter facilities including dorms, hallways and lounges.
• Assigns and oversees resident service work and encourages participation in services.
• Holds residents accountable and communicates issues to leadership as needed.
• Takes attendance, tracks bed count, and manages shelter capacity.
• Assists with donations and provides information on CHOICES and other services.

Skills

Communication

Crisis intervention

Teamwork

Problem solving

Customer service

Education

High School degree or GED

Job description

Lutheran Social Services CHOICES for Victims of Domestic Violence is hiring a Shelter Advocate in Columbus, OH. The role supports victims with shelter services, crisis intervention, and community resources, while ensuring a clean, safe shelter environment.

Ideal candidates will have a high school degree, strong communication skills, and the ability to work a flexible schedule. Experience with trauma-affected populations is preferred, and the organization emphasizes dignity and respect in client