Shelter Advocate & Crisis Response Lead

Paycom - ATS; Portland (OR); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Transition Projects, Inc. in Portland, OR seeks a Residential Advocate to support individuals in emergency shelters, provide advocacy, information, and referrals, and supervise shelter operations.

The role requires 2 years of consistent work experience, knowledge of homelessness, bilingual English/Spanish preferred, and strong communication skills; duties include crisis intervention and maintaining logs, with safety and confidentiality as priorities.

Qualifications

• Minimum 2 years of consistent work experience in any field.
• Understanding of homelessness and related issues.
• Ability to work independently and take appropriate action.
• Strong written and verbal communication skills.

Responsibilities

• Supervise shelter activities to ensure participant safety.
• Maintain knowledge of agency programs and community resources.
• Provide advocacy, information, and referrals to participants.
• Ensure cleanliness and upkeep of facility; perform minor maintenance as needed.
• Facilitate problem solving and provide crisis intervention.
• Maintain logs and records with confidentiality.

Skills

Crisis intervention

Communication skills

Computer skills

Web-based data collection

Bilingual English/Spanish

Independent worker

Homeless services knowledge

Tools

Data collection software

Job description

Transition Projects, Inc. in Portland, OR seeks a Residential Advocate to support individuals in emergency shelters, provide advocacy, information, and referrals, and supervise shelter operations.

The role requires 2 years of consistent work experience, knowledge of homelessness, bilingual English/Spanish preferred, and strong communication skills; duties include crisis intervention and maintaining logs, with safety and confidentiality as priorities.