SHEGLAM Business Development Director (Retail Channels)

SHEGLAM; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A beauty brand based in Los Angeles is seeking an Account Manager to develop and manage a portfolio of client accounts. The ideal candidate should have 3-5 years of experience in retail and account management within the beauty industry, possess strong negotiation and communication skills, and be fluent in both Chinese and English. This role involves creating business plans, leading negotiations, and collaborating with various teams to drive account performance. SHEGLAM promotes an inclusive workplace and values diverse backgrounds.

Qualifications

• At least 3-5 years of retail and account management experience in beauty.
• Fluent in Chinese and native in English.
• Strong financial knowledge including P&L.

Responsibilities

• Develop and manage client accounts according to the brand strategy.
• Create annual business and trade marketing plans.
• Lead negotiations with clients on key launches and stock agreements.
• Cooperate with marketing teams to implement plans.
• Monitor contracts/invoices and prepare strategy meetings.

Skills

Strong interpersonal and negotiation skills

Excellent communication skills

Ability to generate ideas

Proficient in Microsoft Office programs

Customer service orientation

In-depth knowledge of products/category

Tools

Microsoft Office (Excel, Analyzer)

Job description

SHEGLAM is more than beauty, it’s a creative universe where you can explore, experiment and express yourself through glamorous-yet-affordable products. Because beauty shouldn’t be determined by your budget. Instead, it’s defined by YOU — your feedback, your wishlist, your desires… and the mark that you want to leave.

💗Beautifully affordable, affordablly beautiful

To learn more about SHEGLAM follow us at https://www.sheglam.com/

Job Responsibilities

• Develop, monitor, and manage a portfolio of clients accounts, in accordance with the strategy of the Sheglam and retailer
• Create an annual business plan/trade marketing plan taking into account levers of growth to achieve brand results (sell-out, market share, ranking) and the profitability of Sheglam within the account.
• Lead or participate in the negotiations with clients on key launches, space, location, and stock. Establish and develop partnerships and strong relationships with the trade marketing.
• Cooperate with central Trade Marketing and Retail education to establish and implement the plan including trade marketing/animation/ merchandising/ training. Follow up return‑on‑investment of actions and animations. Support the development of the account, including e‑retail.
• Drive the performance of their accounts (P&L). Manage stock agreements with trade partners. Monitor contracts/invoices associated with the brand. Prepare and conduct brands strategy meetings with the trade marketing.
• Orchestrate and coach all account interlocutors. Engage with retail teams to deliver trade plans. Co‑ordinate with other internal departments on retailer/client activity (sales, supply chain, marketing, customer service, education, merchandising, legal department). Work closely with other account managers and retail teams. Represent the retailer/client internally.

Required Qualifications

• Strong interpersonal and negotiation skills
• Excellent communication skills with both written and verbal
• The ability to generate ideas
• The ability to work effectively to deadlinesMotivated and high ability to work independently and as part of a team.
• At least 3-5 years retail and account management working experience of beauty in the designated market
• Solid network and client relationship
• Fluent in Chinese and native in English

Job Specific Experience/Skills

• In-depth knowledge of products/category
• Research and market data analysis
• Knowledge of competitors, markets trends and consumers
• Financial knowledge (P&L, S21, Cost of Goods, sales forecasts)
• Integrity and Trust: Demonstrates the ability to speak the truth in an appropriate and constructive manner.
• Action Oriented: Enjoys working in a high paced work environment.
• Customer Service: Makes effort in meeting expectation and satisfying the needs of both internal and external customers.
• Possess strong interpersonal skills.
• Excellent communication skills (Written and verbal).
• Technical Skills: Proficient in Microsoft Office programs including Excel, Analyzer and business applications.

SHEGLAM is an equal opportunity employer committed to a diverse workplace environment.