SharePoint Systems Engineer

Coastal Credit Union; Raleigh (NC); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Coastal Federal Credit Union in Raleigh, NC seeks a SharePoint Systems Engineer to administer and optimize Microsoft 365 collaboration tools. The role focuses on governance, reliability, and modernization of the platform, including automation and AI-powered features.

The position is hybrid, based locally in Raleigh; the candidate will partner with stakeholders to streamline processes, improve information architecture, and drive digital workplace transformation.

Qualifications

• Five years of experience administering SharePoint Online, Microsoft 365, or enterprise content management platforms.
• Experience with governance, site architecture, permissions management, records management, and document lifecycle controls.
• Proficiency in Microsoft Power Platform technologies including Power Automate, Power Apps, Forms, and Lists.

Responsibilities

• Administer and maintain SharePoint Online, OneDrive for Business, and Teams-integrated sites; monitor health, security, storage, and performance.
• Lead business process automation initiatives using Power Automate, Power Apps, Forms, and Lists; document procedures and provide user guidance.
• Evaluate and enhance AI-powered collaboration capabilities (Copilot, intelligent search, knowledge management) and collaborate with business units to maximize value.

Skills

SharePoint Online

Microsoft 365

Power Platform

AI-enabled tools

Adoption & training

Education

Bachelor's degree or equivalent experience

Tools

Power Automate

Power Apps

Forms

Lists

Teams

Job description

Job Title: SharePoint Systems Engineer

Position Location: Raleigh, NC. Hybrid position, must live locally.

Job Summary

The SharePoint Systems Engineer is responsible for the administration, governance, optimization, and continuous improvement of the Credit Union's Microsoft 365 collaboration platform, including SharePoint Online, OneDrive for Business, Microsoft Teams integrations, Power Platform solutions, and related services. The role ensures the platform remains secure, reliable, user-friendly, and aligned with business objectives.

The SharePoint Systems Engineer serves as both an operational steward and innovator, overseeing daily platform health while driving modernization initiatives that leverage workflow automation, artificial intelligence, knowledge management, and digital workplace transformation. This role partners with business stakeholders to improve processes, automate manual work, enhance information architecture, and maximize organizational adoption of Microsoft collaboration technologies.

As a key contributor to the Coastal team, your responsibilities will be:

• (60%) Administer and maintain SharePoint Online, OneDrive for Business, Teams-integrated collaboration sites, and associated Microsoft 365 services:
  • Monitor platform health, storage utilization, permissions, security settings, and service performance to ensure availability, reliability, and compliance.
  • Research industry trends and Microsoft roadmap developments, assess platform performance and adoption metrics, and recommend improvements that enhance collaboration, security, automation, employee productivity, and digital workplace maturity.
• (25%) Lead business process automation initiatives using Microsoft Power Automate, Power Apps, Forms, Lists, and emerging Microsoft 365 capabilities:
  • Identify opportunities to eliminate manual processes, increase operational efficiency, and improve user experience through workflow automation and digital transformation.
  • Develop and maintain platform documentation, operational procedures, governance standards, training materials, adoption resources, and support processes.
  • Provide technical consultation, troubleshooting, and guidance to users, site owners, administrators, and project teams.
• (15%) Evaluate, implement, and enhance AI-powered collaboration capabilities, including Microsoft Copilot, intelligent search, content discovery, knowledge management, document classification, and automation solutions. Partner with business units to identify use cases and maximize value from emerging Microsoft technologies.

Interested? Here are the qualifications we need to see on your resume:

Experience

• Five years of experience administering SharePoint Online, Microsoft 365 collaboration technologies, or enterprise content management platforms.
• Experience with the following:
  • implementing and supporting SharePoint governance, site architecture, permissions management, records management, and document lifecycle controls
  • Microsoft Power Platform technologies including Power Automate, Power Apps, Forms, and Lists
  • Developing workflow automation solutions and business process improvement initiatives
  • Supporting Microsoft Teams, OneDrive for Business, and related Microsoft 365 services
  • Adoption, training, change management, and user enablement activities
• Experience leveraging AI-enabled workplace technologies, Microsoft Copilot, intelligent content services, or similar productivity solutions preferred.
• Experience in a financial services or highly regulated environment preferred.

Education

• Bachelor's degree in information technology, computer science, business information systems, or related field; or four years of additional experience in lieu of degree.
• Microsoft 365, SharePoint, Power Platform, or related certifications preferred; e.g.
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Microsoft Certified: Power Platform Functional Consultant Associate
  • Microsoft Certified: Power Platform Solution Architect Expert
  • Microsoft Certified: Collaboration Communications Systems Engineer Associate

Essential cognitive/physical/social requirements of position

Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis.

Deadline for Application: All resumes must be received on or before 9/11/2026

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at [e-mail]. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans