Shackelford | Training Coordinator

Insight Global; Saline (MI); On-site; USD 60,000 - 85,000; Full time

Job summary

Insight Global is seeking a Training Coordinator to serve as the training operations hub on site. You will coordinate onboarding for technicians, assign and track courses in the LMS, and maintain records of training completion and qualification progression.

You will support instructors and vendor sessions, collaborate with Operations, HRIS/HCM, and site leaders to resolve data discrepancies, and drive improvements in training data quality and completion rates.

Qualifications

• 3+ years coordinating training, workforce readiness, learning operations, or equivalent administrative program.
• Demonstrated experience with LMS reporting, spreadsheets, records control, scheduling, and multi-stakeholder coordination.
• Clear written and verbal communication; able to manage sensitive readiness information with discretion and professionalism.
• Highly organized, self-directed, and able to escalate incomplete records or overdue requirements.

Responsibilities

• Translate technician roles and site/qualification requirements into onboarding plans.
• Assign, monitor, and reconcile courses in the LMS; maintain attendance, completion, and expiration records.
• Administer qualification-card workflows from training to sign-off and authorization.
• Maintain the qualification matrix by technician, system, and task scope; publish readiness reports.
• Coordinate classrooms, site access, equipment, schedules, and instructor logistics.
• Maintain controlled records for course materials, assessments, and training artifacts.
• Partner with Operations, HRIS/HCM, Beeline, LMS, Safety, and site leaders to resolve discrepancies.
• Support audit preparation and drive process improvements to improve training completion and data quality.

Skills

Training coordination

LMS reporting

Documentation & records

Communication

Job description

Job Description

POSITION SUMMARYThe Training Coordinator is the site’s training operations hub. This role coordinates technician onboarding, assigns and tracks required learning, maintains records of completed training and qualification-card progression, supports instructors and OEM/vendor events, and gives leaders a clear view of readiness risks. The coordinator enables the process; technical leaders retain approval and authorization authority.

CORE RESPONSIBILITIES

• Translate each technician’s role, discipline, site, and qualification requirements into a documented onboarding and continuing-training plan.
• Assign, monitor, and reconcile required courses in the LMS; maintain attendance, completion, assessment, expiration, and requalification records.
• Administer qualification-card workflows from training through observation, supervised performance, evaluation, sign-off, and documented authorization; surface missing evidence and stalled progression.
• Maintain the qualification matrix by technician, system, and authorized task scope; publish regular readiness, overdue-training, and expiring-qualification reports.
• Coordinate classrooms, site access, equipment, schedules, rosters, materials, vendor/OEM sessions, instructor logistics, and technician communications.
• Maintain controlled records for course materials, facilitator guides, assessments, sign-in sheets, practical‑evaluation evidence, and training artifacts.
• Partner with Operations, HRIS/HCM, Beeline, LMS, Safety, and site leaders to resolve title, assignment, reporting, and access discrepancies.
• Support audit preparation, identify repeat administrative issues, and recommend process improvements that improve training completion and data quality.

Skills and Requirements

• 3+ years coordinating training, workforce readiness, learning operations, compliance records, or a comparable administrative program; technical, facilities, industrial, or data‑center environment preferred.
• Demonstrated experience with LMS reporting, spreadsheets, records control, scheduling, and detailed follow-through across multiple stakeholders.
• Clear written and verbal communication; able to manage sensitive readiness information with discretion and professionalism.
• Highly organized, self‑directed, and comfortable escalating incomplete records, overdue requirements, or conflicts in the data.

Preferred: experience with qualification matrices, CMMS/work management, HRIS/HCM data flows, vendor training coordination, or regulated/mission‑critical operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].