SFMC Journey & Automation Developer

Tata Consultancy Services Limited

Charlotte (NC)

On-site

USD 115,000 - 130,000

Full time

2 days ago

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Benefits offered by this job

Discretionary Incentive

Medical Coverage

Parental Leaves

Auto & Home Insurance

Commuter Benefits

Vacation & Holidays

Legal & Financial Aid

Certification Reimbursement

Job summary

Tata Consultancy Services in Charlotte, NC is seeking a Salesforce Marketing Cloud Specialist with strong SQL, JavaScript/HTML, and REST/SOAP web services experience. The role involves building Journeys, automations, and queries on the Marketing Cloud platform for multiple lines of business, plus day-to-day administration and integration management.

Strong communication skills are required to coordinate across teams and ensure smooth operation of email functionality, security configurations, and

Qualifications

Salesforce Marketing Email Specialist Certification / experience with Marketing Cloud
Experience in database administration / excellent SQL
Excellent communications skills to coordinate activities of multiple teams
JavaScript / HTML experience, REST/SOAP web services
Experience using SOAPUI and Postman
Knowledge of SOA design principles and best practices

Responsibilities

Develop new Journeys, automations, queries on Salesforce Marketing Cloud to support various lines of business
Administer and support applications built on Salesforce Marketing Cloud
Day-to-day operation support of email functionality, including configuration and environments for various lines of business
Manage integration and alerts monitoring
Produce email stats reporting for the business
Oversee web certificate renewals and email archiving
Configure user roles and security
Assist with risk management