SFFC Intake & FCC

Bethany Christian Services USA LLC; York (York County); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

403(b)

Generous PTO

Education reimbursement

Wellness program

Employee assistance program

Job summary

Bethany Christian Services USA LLC is seeking an Intake and Family Coach Coordinator in York, PA. You will connect families with Host Families, provide safety oversight, and collaborate with referral sources to meet performance metrics.

Typical duties include home assessments, interviewing volunteers, supervising Family Coaches, and coordinating training. Strong communication, reliability, and faith-aligned values are essential.

Qualifications

• Bachelor or above in Social Work, Counseling Psychology, Clinical Psychology, Child Development, or related field.
• Master’s degree preferred; licensure may be required in state of employment.
• Experience with at-risk children and families is preferred.
• Experience collaborating with faith communities is a plus.
• Strong communication and organizational skills; reliable with deadlines.

Responsibilities

• Provide safety oversight of Safe Families program implementation.
• Develop positive relationships with referral sources to meet performance metrics.
• Provide emergency/on-call support to volunteers.
• Promote community relations and outreach to providers.
• Build relationships with church representatives and community agencies.
• Conduct home assessments and document per guidelines.
• Interview Host Families and Family Coaches; submit documentation for approvals.
• Supervise and train Family Coaches and Host Families; be on-call for emergencies.
• Encourage goal setting with families and monitor progress.
• Maintain volunteers’ files and coordinate with resources.
• Coordinate recruitment/training/vetting of volunteers.
• Assist in placing children with Host Family homes and services.
• Maintain program documentation and confidentiality.
• Engage with local churches and community members for hosting.
• Participate in fundraising and staff activities as needed.

Skills

Social Work

Public Speaking

Communication

Organization

Confidentiality

Driver's License

Time Management

Education

Bachelor’s degree in Social Work

Master’s degree in Social Work

Tools

Microsoft Office Suite

Job description

Job Category : Social Services - Domestic Programs

Requisition Number : SFFCI001710

• Posted : October 6, 2026
• Full-Time

Locations

Showing 1 location

York, PA 17402, USA

Description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Safe Families surrounds parents facing crises with a caring, compassionate community. As an Intake and Family Coach Coordinator, you’ll connect families with friendship, coaching, resources, and short-term care for their children through volunteer Host Families.

How Your Role Makes a Difference

• Provide safety oversight of Safe Families program implementation;
• Develop and establish positive relationships with referral sources to ensure referral numbers meet performance metrics;
• Provide emergency and on-call support to Safe Families volunteers;
• Assist in promoting program community relations and publicity to include but not limited to outreach to community service providers;
• Build and maintain positive relationships with church representatives and community agencies;
• Conduct home assessments and complete the documentation according to program guidelines;
• Facilitate or assist with interviews of all Host Families and Family Coaches, along with submitting documentation and assessments to their Supervisor for final approval or denial of volunteers;
• Supervise, train, and support the Family Coach and Host Family volunteers on all aspects of the hosting process, to include being available on an emergency and on-call basis;
• Effectively encourage Family Coaches to help parents set goals and work towards accomplishing the goals;
• Fulfill role as Family Coach to help parents set goals and work towards accomplishing goals, as needed;
• Assist with maintaining all Safe Families volunteers’ files to ensure completeness;
• Assist in the networking process for local community resource providers to create a referral base and resource network;
• Consult with supervisor on referrals to determine program “fit” for host families, while also assisting with establishing hosting arrangements;
• Plan, develop, and administer the program to ensure the basic developmental, and therapeutic needs of clients in care are met;
• Develop and implement trainings for volunteers:
• Actively participate in the tracking and reporting of information pertinent to recruitment, training, and vetting volunteers;
• Assist in the volunteer selection, transportation, and placement of children into Host Family homes and other supportive services with Safe Family volunteers;
• Maintain documentation according to program guidelines;
• Assist in the connection of Safe Families volunteers, local churches, and community members;
• May assist with recruitment and training of new host families in some locations;
• Maintain current knowledge pertaining to Safe Families family coaching; while also continuing professional development through seminars and conferences;
• Serve as a champion for the compassionate ethos of Safe Families, and show kindness and hospitality to those in need;
• Participate in all Safe Families staff functions, meetings, trainings, and supervision;
• Participate in quality assurance and quality improvement activities;
• Participate in fundraising activities and other events that promote the Safe Families for Children movement;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s level degree in Social Work, Counseling Psychology, Clinical Psychology, Child Development, or related field of study from an accredited college,
• Master’s level degree in Social Work, Counseling Psychology, Clinical Psychology, Child Development, or related field of study from an accredited college, preferred;
• Prior experience working with at-risk children and families;
• Prior experience working collaboratively with local faith communities, preferred;
• May require professional licensure in the respective state;
• Experience with public speaking in a variety of settings to include child welfare, faith communities, and collaborative networks, preferred;
• Excellent verbal and written communication skills;
• An ability and willingness to work some evenings and weekends, as needed;
• An assertive, self-starter with excellent organizational skills;
• Reliable with time sensitive deadlines and tasks;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.