SFFC Licensing & Intake Coordinator

Bethany Christian Services; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive health insurance (med/dn

403(b) retirement plan with employer匹?

Job summary

Bethany Christian Services is hiring a Licensing & Intake Coordinator to support SFFC licensing and pre-licensing processes. You will manage intake, coordinate trainings, and ensure timely progress for families pursuing licensure, while maintaining meticulous records and compliance with DCS regulations.

The role requires strong communication, organizational skills, and confidentiality, with some evening/weekend availability for trainings or recruitment events.

Qualifications

• High school diploma or equivalent required.
• Postsecondary education in Social Work, Human Services, or related field preferred.
• Minimum of 2 years’ experience in child welfare, foster care, or related human services field.
• Experience in intake, training coordination, licensing support, and foster family engagement.
• Proven ability to manage family communication, documentation processes, and compliance tasks.
• Respect for diverse backgrounds and family systems.
• Ensure accuracy in documentation and compliance tracking.
• Strong ability to manage multiple cases, deadlines, and regulatory requirements.
• Familiarity with DCS licensing requirements and foster care regulations.
• Confidentiality is essential.
• Computer skills including Microsoft Office Suite.
• Must be 21+ with valid driver’s license and 3+ years driving experience in the U.S.
• Pass MVR check and maintain reliable vehicle with adequate coverage.
• Pass criminal history screen including state/local child protection registries.
• Commitment to agency Statement of Faith and Mission.

Responsibilities

• Serve as the initial contact for prospective SFFC inquiries with clear information on licensing requirements.
• Conduct pre-screening assessments for eligibility and readiness.
• Facilitate meetings with inquiries to orient, answer questions, and assess next steps in licensing.
• Coordinate intake and onboarding, maintaining timely progress through pre-licensing steps.
• Schedule, organize, and facilitate pre-service trainings per state and agency requirements.
• Track and monitor application progress, documentation, and deadlines for compliance.
• Maintain accurate records in agency databases.
• Collaborate with Licensing Specialists to ensure smooth transition to home study and licensure.
• Coordinate annual review and re-licensure process and ensure trainings completed on time.
• Monitor timelines and follow up with families to prevent licensure lapses.
• Support SFFC recruitment through outreach and events.
• Work with foster care supervisor to improve intake, training, and licensing workflows.
• Ensure all duties align with agency policies and DCS regulations.
• Occasional evening or weekend availability for trainings or events.
• Participate in Bethany sponsored events as needed.
• Complete other duties as assigned.

Skills

Communication

Multitasking

Documentation

Confidentiality

Microsoft Office

Time management

Driver's license

Education

High school diploma or equivalent

Postsecondary education in Social Work / Human Services (preferred)

Tools

Microsoft Office Suite

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a SFFC Licensing & Intake Coordinator, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Serve as the initial point of contact for prospective SFFC inquiries, providing clear and accurate information about SFFC and licensing requirements;
• Conduct pre-screening assessments to evaluate applicant eligibility, readiness, and alignment with program requirements;
• Facilitate one-on-one meetings with qualified inquiries to provide detailed orientation, answer questions, and assess next steps in the licensing process;
• Coordinate and manage the intake and onboarding process, maintaining consistent communication and engagement with applicants to ensure progress through required steps of the pre-licensing process in a timely manner;
• Schedule, organize, and facilitate pre-service training sessions in compliance with state and agency requirements;
• Track and monitor application progress, documentation, and deadlines to ensure compliance with agency and DCS standards;
• Maintain accurate and up-to-date records in agency databases;
• Collaborate with Licensing Specialists to ensure a smooth transition of families from intake to home study and licensure;
• Coordinate and assist with the annual review and re-licensure process, ensuring all required documentation and trainings are completed on time;
• Monitor compliance timelines and proactively follow up with families to prevent lapses in licensure;
• Support SFFC recruitment efforts through outreach events, informational sessions, and community engagement;
• Collaborate with foster care supervisor in evaluating and improving intake, training and licensing workflow processes;
• Ensure all responsibilities are carried out in accordance with agency policies, DCS regulations, and best practices in child welfare;
• May require occasional evening or weekend availability for training sessions or recruitment events;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• High school diploma or equivalent;
• Postsecondary education in Social Work, Human Services, or a related field preferred;
• Minimum of 2 years’ experience in child welfare, foster care, or a related human services field;
• Experience in intake, training coordination, licensing support, and foster family engagement;
• Proven ability to manage family communication, documentation processes, and compliance related tasks;
• Respect for diverse backgrounds and family systems;
• Ensure accuracy in documentation and compliance tracking;
• Strong ability to manage multiple cases, deadlines, and regulatory requirements;
• Familiarity with DCS licensing requirements and foster care regulations;
• Exercise a high level of confidentiality;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance(medical,dental,andvision)
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYourWay,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program