Information Systems Associate $21.00/HR

Six Flags Entertainment Corporation; Vallejo (CA); On-site; USD 28,000 - 41,000; Part time

Job summary

Six Flags Discovery Kingdom in Vallejo, CA seeks a part-time IT/Facilities Technician to troubleshoot hardware/software on Windows systems, POS, and AV equipment park-wide. You will support the park network both from the office and on-site, tracking all requests via a help desk system.

The role requires 18+ years, valid driver's license, ability to lift 50 lbs, and strong English communication. Weekends, evenings, and holidays are required. Join a team helping maintain park operations.

Qualifications

• Must be 18+ with valid driver’s license.
• Adheres to grooming policies.
• Ability to prioritize multiple projects.
• Proficient with Microsoft Office and POS systems.
• Strong written and verbal English communication.

Responsibilities

• Troubleshoot and maintain hardware/software on Windows systems, POS, AV hardware park-wide and park network from office and on-site.
• Track all service request updates and completion using a help desk system.
• Assist corporate IS staff with park-related projects.
• Set high performance standards across responsibilities.
• Cooperate with associates and managers; complete tasks as requested by management.

Skills

Communication

Prioritization

Teamwork

Confidentiality

English proficiency

Tools

Microsoft Office

POS systems

Printers

Office hardware

Job description

Responsibilities

• Troubleshoot and maintain hardware/software on Windows systems, point of sale systems, audio/visual hardware park wide and the park network both from the office and on-site at the location.
• Track all service request updates and completion using a help desk ticketing system.
• Assist corporate IS staff with projects as they pertain to Six Flags Discovery Kingdom.
• Set high standards of performance for all areas within their responsibilities.
• Cooperate with all associates and managers.
• Complete any and all tasks as requested by management.

Qualifications

• Must be at least 18 years of age with a valid driver's license and clear driving record
• Must be able to adhere to all Six Flags policies including the grooming standards
• Must be able to use independent judgement and effectively prioritize multiple projects
• Must have an above average knowledge of Microsoft Office programs, computers, printers, and point of sale systems
• Must be able to sit, stand, bend, and walk for extended periods of time
• Must be able to lift, push, or pull 50lbs with or without assistance
• Must possess the mental and physical capacities necessary to perform the primary job duties
• Ability to demonstrate effective written and verbal communication in English to include reports, tracking systems, file notes, e-mail correspondence, and other required methods
• Must be able to handle documents, issues, and conversations with extreme confidentiality

Scheduling:

20-29 hours per week. Work hours will vary depending on the project and number of operating days during the week. Technicians support the park at all operating hours. Weekends, holidays, and evenings are required for this position.