Information Systems Associate $21.00/HR

Six Flags Entertainment Corporation; Vallejo (CA); On-site; USD 28,000 - 34,000; Part time

Job summary

Six Flags Discovery Kingdom is seeking an IT technician to troubleshoot and maintain Windows systems, POS devices, and park-wide A/V hardware. You will manage service tickets, support corporate IS projects, and uphold high performance standards while collaborating with park staff.

The role requires on-site work with variable hours including weekends and holidays. The ideal candidate can prioritize multiple tasks, lift up to 50 lbs, and communicate clearly in English.

Qualifications

• Must be at least 18 with a valid driver's license.
• Adhere to Six Flags policies including grooming standards.
• Ability to prioritize multiple projects with independent judgment.
• Above-average knowledge of Microsoft Office, computers, printers and POS systems.
• Must be able to sit, stand, bend and walk for extended periods.
• Must lift, push or pull 50lbs with or without assistance.
• Ability to communicate in English, written and verbal, for reports and correspondence.

Responsibilities

• Troubleshoot and maintain hardware/software on Windows systems, POS, A/V hardware park-wide and the park network from the office and on-site.
• Track all service request updates and completion using a help desk ticketing system.
• Assist corporate IS staff with projects related to Six Flags Discovery Kingdom.
• Set high standards of performance for all areas within responsibilities.
• Cooperate with all associates and managers.
• Complete any and all tasks as requested by management.

Skills

Microsoft Office

Computers

Printers

POS systems

Audio/Visual hardware

Help desk ticketing system

English communication

Tools

Windows operating systems

POS hardware

Office printers

Job description

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Responsibilities

• Troubleshoot and maintain hardware/software on Windows systems, point of sale systems, audio/visual hardware park wide and the park network both from the office and on-site at the location.
• Track all service request updates and completion using a help desk ticketing system.
• Assist corporate IS staff with projects as they pertain to Six Flags Discovery Kingdom.
• Set high standards of performance for all areas within their responsibilities.
• Cooperate with all associates and managers.
• Complete any and all tasks as requested by management.

Responsibilities

• Troubleshoot and maintain hardware/software on Windows systems, point of sale systems, audio/visual hardware park wide and the park network both from the office and on-site at the location.
• Track all service request updates and completion using a help desk ticketing system.
• Assist corporate IS staff with projects as they pertain to Six Flags Discovery Kingdom.
• Set high standards of performance for all areas within their responsibilities.
• Cooperate with all associates and managers.
• Complete any and all tasks as requested by management.

Qualifications

• Must be at least 18 years of age with a valid driver's license and clear driving record
• Must be able to adhere to all Six Flags Policies including the grooming standards
• Must be able to use independent judgement and effectively prioritize multiple projects
• Must have an above average knowledge of Microsoft Office programs, computers, printers, and point of sale systems
• Must be able to sit, stand, bend, and walk for extended periods of time
• Must be able to lift, push, or pull 50lbs with or without assistance
• Must possess the mental and physical capacities necessary to perform the primary job duties
• Ability to demonstrate effective written and verbal communication in English to include reports, tracking systems, file notes, e-mail correspondence, and other required methods
• Must be able to handle documents, issues, and conversations with extreme confidentiality

Scheduling

20-29 hours per week. Work hours will vary depending on the project and number of operating days during the week. Technicians support the park at all operating hours. Weekends, holidays, and evenings are required for this position.