SF Case Manager Roanoke

Moms In Motion - A Virginia Service Facilitation Provider; Roanoke (VA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with Employer Match

Paid training

Paid holidays

Mileage reimbursement

Job summary

Moms In Motion in Virginia is seeking a Service Facilitator to visit clients in their homes and help families navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT). You’ll write care plans and participate in assessments to improve safety, health, and independence.

Ideal candidates have at least 2 years of experience supporting people with disabilities or the elderly, no degree required, and a valid driver’s license. Remote work from a laptop is possible with local travel required.

Qualifications

• 2+ years of experience supporting individuals with disabilities or the elderly.
• No degree required — we care about heart and experience.
• Valid driver’s license and reliable vehicle.
• Ability to pass a background check and provide 2 professional references.

Responsibilities

• Visit clients in their homes on a local basis.
• Serve as the go-to guide for families navigating waiver programs.
• Draft plans of care and assessments that drive outcomes.
• Troubleshoot service authorizations, timesheets, and related tasks.
• Build lasting relationships with families based on respect and trust.
• Work remotely from a laptop/tablet.

Skills

Communication skills

Tech-savviness

Driver's license

Background check pass

Education

No degree required

Tools

Email

Docs

Spreadsheets

Video calls

Portal navigation

Job description

Make a Difference Every Day At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Service Facilitator (SF) Case Manager

MUST live in VA

Daily local travel to client homes

Degree Required: Nope!

Make a Difference Every Day At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in!

What You’ll Do

• Hit the road (locally!) to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

What We’re Looking For

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required (we care more about heart and experience).
• Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license & reliable vehicle (no client transport).
• Great communication—both written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points if you’ve got Person-Centered Thinking/Planning training.

Perks & Benefits

• Paid Training (we set you up for success!)
• Paid Holidays
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Columbus Day
• Veteran's Day
• Thanksgiving
• Day after Thanksgiving
• Winter Break: December 24th through January 1st
• 1 Floater Holiday: 8 hours to be used on any day of your choice
• Medical, Dental & Vision Insurance
• Disability, Life, and AD&D—company paid!
• 401K with Employer Match
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)

Based on the position’s expectation of completing a minimum of 125 visits per month, anticipated annual earnings generally range from $40,000 to $55,000. Actual earnings will vary based on the number and type of visits completed.

Compassionate. Organized. Community-focused. If that sounds like you.