SF Case Manager Lynchburg

Moms In Motion / At Home Your Way; Lynchburg (VA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Training

Paid Holidays

Medical, Dental & Vision Insurance

401K Match

Mileage Reimbursement

Tech & Auto Stipends

Flexible Spending Accounts

Job summary

Moms In Motion / At Home Your Way in Virginia is seeking a Service Facilitator (SF) Case Manager to help families navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT) and support independent living at home.

Must reside in VA and be willing to travel locally to client homes. No degree required; two years of experience with disabilities or the elderly and strong communication skills are valued. You’ll work remotely from a laptop/tablet and make a meaningful daily impact.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required; we value heart and experience.
• Must be tech-savvy for email, documents, spreadsheets, portal navigation and video calls.
• Must have a valid driver’s license and a reliable vehicle.

Responsibilities

• Hit the road locally to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments.
• Troubleshoot service authorizations, timesheets, and related issues.
• Build lasting relationships with families built on respect and trust.

Skills

Experience with disabilities

Driver's license

Reliable vehicle

Excellent communication

Background check approved

Tools

Email

Docs

Spreadsheets

Video calls

Portal navigation

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Service Facilitator (SF) Case Manager

MUST live in VA

Daily local travel to client homes

Degree Required: Nope!

Make a Difference Every Day

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

What You’ll Do

• Hit the road (locally!) to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

What We’re Looking For

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required (we care more about heart and experience).
• Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license & reliable vehicle (no client transport).
• Great communication—both written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points if you’ve got Person-Centered Thinking/Planning training.

Perks & Benefits

We’ve got you covered with:

• Paid Training (we set you up for success!)
• Paid Holidays
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Day after Thanksgiving
  • Winter Break: December 24th through January 1st
  • 1 Floater Holiday: 8 hours to be used on any day of your choice
• Medical, Dental & Vision Insurance
• Disability, Life, and AD&D—company paid!
• 401K with Employer Match
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)