SF Case Manager Falls Church/McLean

Moms In Motion - A Virginia Service Facilitation Provider; Falls Church (VA); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Training & development

Paid Training

Paid Holidays

Mileage & Cell Phone Reimbursement

Employer 401K match

Job summary

Moms In Motion is seeking a Service Facilitator (SF) Case Manager who will travel locally to visit families in Virginia and help them navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT). This role requires no degree and prioritizes heart, experience, and reliable transportation.

You’ll document plans of care, coordinate services, and troubleshoot authorizations while building trusted relationships with families.

Qualifications

• Experience supporting individuals with disabilities or the elderly (minimum 2 years).
• No degree required; emphasis on heart and experience over formal education.
• Valid driver’s license and a reliable vehicle (no client transport).
• Strong written and spoken communication skills; proficient with email, documents, spreadsheets and online portals.
• Ability to pass a background check and provide two professional references.
• Knowledge or training in Person-Centered Thinking/Planning is a plus.

Responsibilities

• Visit clients in their homes on locally traveled routes.
• Serve as the go-to guide for families navigating Virginia waiver programs.
• Draft plans of care and assessments that drive meaningful outcomes.
• Troubleshoot service authorizations, timesheets, and related tasks.
• Build lasting relationships with families based on respect, patience, and trust.
• Operate remotely from a laptop/tablet as needed.

Skills

Communication

Tech-savviness

Driver's license

Education

No degree required

Tools

Email

Docs

Spreadsheets

Portal navigation

Video calls

Job description

Make a Difference Every Day

At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Service Facilitator (SF) Case Manager

MUST live in VA

Daily local travel to client homes

Degree Required: Nope!

Make a Difference Every Day At Moms In Motion, our Service Facilitators are everyday heroes. You’ll spend your days connecting with families, helping them navigate Virginia’s Medicaid Waiver programs (CCC+, CL & FIS, EPSDT), and making sure those you serve can live safe, healthy, and independent lives.

If you’re compassionate, organized, and love the idea of making your community a better place—you’ll fit right in!

What You’ll Do

• Hit the road (locally!) to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot challenges like service authorizations, timesheets, and more.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

What We’re Looking For

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required (we care more about heart and experience).
• Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver’s license & reliable vehicle (no client transport).
• Great communication—both written and spoken.
• Able to pass a background check + provide 2 professional references.
• Bonus points if you’ve got Person-Centered Thinking/Planning training.

Perks & Benefits

We’ve got you covered with:

• Paid Training (we set you up for success!)
• Paid Holidays
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Day after Thanksgiving
  • Winter Break: December 24th through January 1st
  • 1 Floater Holiday: 8 hours to be used on any day of your choice
• Medical, Dental & Vision Insurance
• Disability, Life, and AD&D—company paid!
• 401K with Employer Match
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)

Based on the position’s expectation of completing a minimum of 125 visits per month, anticipated annual earnings generally range from $55,000 to $100,000. Actual earnings will vary based on the number and type of visits completed.

Compassionate. Organized. Community-focused.

If that sounds like you