Sewer Service Technician / Sales

Lancaster Plumbing Heating Cooling & Electrical; East Petersburg (Lancaster County); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical insurance starts on the 1st of

Vision insurance

Company-paid life insurance

Company-paid Short-term disability

Voluntary long-term, group life and

Paid time off - including vacation and

401 (k) plan with a company match

Paid training

Job summary

Lancaster Plumbing Heating Cooling & Electrical in East Petersburg, PA seeks an experienced Sewer Service Technician who can diagnose sewer issues and present honest repair options to homeowners. You will handle mains and lines, perform inspections, and partner with our install team for installations and excavations.

We offer comprehensive benefits, paid training, and an uncapped earning potential through base hourly wages plus commissions.

Qualifications

• 2+ years of residential sewer/drain experience; training available for sales background
• Proven ability to present options and pricing to homeowners
• Experience with ServiceTitan or similar field-service software help desk and invoicing

Responsibilities

• Clear main sewer lines, branch lines, and fixture stoppages using cable machines and jetters (residential and light commercial).
• Conduct sewer camera inspections and explain footage to homeowners; guide them through repair options.
• Present repair, replacement, and spot-repair options including lifetime warranty on full sewer replacements, with financing and membership options.

Skills

Troubleshooting

Problem-solving

Customer communication

Sales aptitude

Education

High school diploma or equivalent

Tools

Cable machines

Sewer cameras

High-pressure jetters

Job description

Sewer Service Technician / Sales

Lancaster Plumbing Heating Cooling & Electrical East Petersburg, Pennsylvania, United States

About this position

We're looking for an experienced Sewer Technician who can solve tough drain and sewer problems and turn findings into clear, honest repair and replacement options for homeowners. If you're strong in the field, comfortable with customers, and want uncapped earning potential with a company that respects your time at home, we'd love to hear from you.

The Big Task:

Diagnose and repair drain issues, and help customers make informed, confident buying decisions.

Responsibilities:

• Clear main sewer lines, branch lines, and fixture stoppages using cable machines and high-pressure jetters (residential and light commercial)
• Conduct sewer camera inspections, provide homeowners with a clear explanation of the footage, and walk them through the process
• Present repair, replacement, and spot-repair options for sewer and water service lines, including our lifetime warranty on full sewer replacements, plus financing and membership options
• Install cleanouts and diagnose, repair, and replace sewage ejector pump systems
• Build estimates, invoices, and job notes in ServiceTitan, and hand-sold excavation jobs to our install crew
• Follow up on open estimates to help homeowners make a decision
• Keep your service van clean, stocked, and organized

What We Offer:

• Medical insurance starts on the 1st of the month
• Vision insurance
• Company-paid life insurance
• Company-paid Short-term disability
• Voluntary long-term, group life and accident insurance
• Paid time off - including vacation and 6 holidays
• 401 (k) plan with a company match
• Paid training

How You Get Paid:

• $27/hr - $30/hr Base
• Uncapped commission opportunities of $100k - $200k potential
• Bonuses for leads you pass to our Plumbing, HVAC, and Electrical teams

What We're Looking For:

• 2+ years of residential sewer/drain experience, but we will train the right person who has a sales background
• Experience with cable machines, sewer cameras, and high-pressure jetters
• Confidence presenting options and pricing to homeowners.
• Strong troubleshooting and problem-solving skills
• Professional, friendly communication with homeowners
• Comfortable with technology. We use ServiceTitan.
• Confined-space awareness/OSHA training a plus (we'll train)
• Valid driver's license with a clean driving record
• Able to lift 75 lbs, move heavy equipment, and work in basements, crawlspaces, and outdoors in all weather
• High school diploma or equivalent

Salary Information

$27 - $30Hourly Wage