Seven-Location Spa Sales Training Lead

Massage Envy; Texas; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Base salary

Uncapped commission

Performance bonus

Vehicle allowance

Paid time off

Health benefits

Employee discount

Professional development

Job summary

Massage Envy is seeking a Multi-Site Training Manager to lead sales training and operations across seven Dallas–Fort Worth spa locations. This hands-on role focuses on coaching managers and delivering exceptional guest experiences.

The ideal candidate has 3+ years of multi-location spa or hospitality leadership, proven sales training and coaching skills, and the ability to travel regularly across DFW. Join us to drive membership growth, support daily operations, and advance your career with

Qualifications

• Minimum of 3 years of multi-location management, district management, or area leadership experience.
• Proven success in sales leadership, sales training, and performance coaching.
• Spa, wellness, beauty, hospitality, fitness, or related service-industry experience required.
• Strong customer service background with a passion for creating exceptional guest experiences.
• Ability to travel regularly between locations throughout the Dallas–Fort Worth area.
• Excellent communication, leadership, and organizational skills.
• Ability to work independently, prioritize tasks, and adapt quickly in a fast-paced environment.
• Experience analyzing sales reports and using performance metrics to drive results.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Provide leadership and operational support for seven spa locations throughout the DFW market.
• Train, coach, and develop spa managers and front desk teams on sales strategies, membership growth, customer retention, and service excellence.
• Monitor sales performance and implement action plans to achieve revenue and membership goals.
• Assist with staffing coverage and operational support when locations experience scheduling gaps or increased business demands.
• Conduct regular site visits to ensure consistency in customer service, operational procedures, and company standards.
• Analyze performance metrics and identify opportunities for improvement.
• Support recruiting, onboarding, and ongoing employee development initiatives.
• Partner with leadership to execute company initiatives and drive business growth.
• Serve as a resource for managers and team members by providing guidance, coaching, and problem-solving support.
• Help maintain a positive, professional, and customer-focused culture across all locations.

Skills

Multi-location mgmt

Sales leadership

Sales training

Hospitality/Wellness

Travel willingness

Communication

Leadership

Organizational skills

Driver's license

Job description

Massage Envy is seeking a Multi-Site Training Manager to lead sales training and operations across seven Dallas–Fort Worth spa locations. This hands-on role focuses on coaching managers and delivering exceptional guest experiences.

The ideal candidate has 3+ years of multi-location spa or hospitality leadership, proven sales training and coaching skills, and the ability to travel regularly across DFW. Join us to drive membership growth, support daily operations, and advance your career with