Spa Assistant Manager - Lead Sales & Guest Experience

PCRK Group; Richardson (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision Insurance

Paid Time Off

Comprehensive 401k package

Employee discounts

Referral bonuses

Free massage/skincare services monthly

Job summary

Massage Envy is seeking an Assistant Manager in Richardson, TX to support the General Manager and oversee daily operations. The role emphasizes driving sales, building teams, developing talent, and delivering outstanding customer experiences.

You will act as the link between leadership, staff and clients, uniting the team toward common goals and embracing Massage Envy values of optimism, excellence, consistency, gratitude and empathy.

Qualifications

• Experience in sales and customer service in a retail setting.
• Experience in training staff.
• Spa management experience is highly preferred.
• Retail management experience strongly preferred.
• Strong administrative/back-office skills required.

Responsibilities

• Support general manager with day-to-day operations.
• Drive sales goals and lead the team.
• Motivate employees and develop talent.
• Provide exceptional customer experiences.
• Foster alignment with Massage Envy values.

Skills

Sales

Customer service

Staff training

Retail mgmt

Admin skills

Team motivation

Leadership

Job description

Massage Envy is seeking an Assistant Manager in Richardson, TX to support the General Manager and oversee daily operations. The role emphasizes driving sales, building teams, developing talent, and delivering outstanding customer experiences.

You will act as the link between leadership, staff and clients, uniting the team toward common goals and embracing Massage Envy values of optimism, excellence, consistency, gratitude and empathy.