Settlement Ops Analyst - Client & Trade Risk

Bank of America; Town of Charlotte (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

Bank of America in the United States is seeking an operations professional to support settlement processing within Prime Brokerage. You will perform moderately complex transaction processing, reconciliation, and client inquiries to ensure quality client service and risk management.

The role emphasizes close collaboration with internal partners, data-driven metrics, and continuous improvement to enhance operational efficiency.

Qualifications

• 1-3 years of financial services experience
• Presentable, confident and client focused
• Client facing experience or ability to conduct discussions with Clients in a confident manner
• Excellent communications skills and ability to present to an audience
• Ability to work under pressure in a team environment
• Self-motivated and able to work unsupervised
• Candidate will be able to manage own time and know when to escalations
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds

Responsibilities

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
• Resolution and escalation of matched and unmatched trades for Clients settling in the Americas markets (US, Canada and Latin America).
• Timely response to client queries regarding the settlement of their trades.
• Client fails reporting Break reconciliation investigation and resolution
• Performing and presenting client metrics analysis, being able to articulate a story via data with the aim to be an influencer for efficiency.
• Candidate must provide premium Client service and manage the risk and exposure of the clients’ trading activity.
• Continuous Improvement efforts in the form of process enhancements, client analysis, or pushing strategic change are key in the role and achieving operational efficiency
• Directly interacting with Clients on a daily basis, you will be the main point of contact for clients and business partners on all settlement operational issues.
• Main point of contact for Prime Brokerage Clients for settlement related queries within BofA across products, markets, entity, trade status

Skills

Attention to Detail

Customer and Client Focus

Oral Communications

Prioritization

Problem Solving

Account Management

Analytical Thinking

Coaching

Written Communications

Mentoring

Research

Result Orientation

Job description

Bank of America in the United States is seeking an operations professional to support settlement processing within Prime Brokerage. You will perform moderately complex transaction processing, reconciliation, and client inquiries to ensure quality client service and risk management.

The role emphasizes close collaboration with internal partners, data-driven metrics, and continuous improvement to enhance operational efficiency.