OTC Derivatives Settlement & Operations Analyst

Bank of America; Manassas (VA); On-site; USD 34,000 - 51,000; Full time

Job summary

Bank of America in the United States is seeking a detail-oriented specialist to handle moderately complex transaction processing, reconciliation, and client support, ensuring accuracy and timely service. This role supports internal partners and external clients following established guidelines and procedures.

You will identify process improvements, collaborate with risk and credit teams, and assist in training less experienced teammates while maintaining a strong client focus and commitment to

Qualifications

• Minimum 1 year of related experience in financial services.
• Experience supporting a financial product or marketing desk.
• Knowledge of trade life-cycle events.

Responsibilities

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to guidelines.
• Responds to moderately complex client inquiries via multiple channels to support efficiency and service.
• Responsible for analysis and resolution of moderately complex transactions requiring escalations.
• Identifies risk and opportunities for process improvements based on impact to other units.

Skills

Attention to Detail

Customer and Client Focus

Oral Communications

Prioritization

Problem Solving

Account Management

Analytical Thinking

Coaching

Written Communications

Mentoring

Research

Result Orientation

Job description

Bank of America in the United States is seeking a detail-oriented specialist to handle moderately complex transaction processing, reconciliation, and client support, ensuring accuracy and timely service. This role supports internal partners and external clients following established guidelines and procedures.

You will identify process improvements, collaborate with risk and credit teams, and assist in training less experienced teammates while maintaining a strong client focus and commitment to