Setting Tool Assistant

iWorkforce Solutions; Canonsburg (Washington County); On-site; USD 26,000 - 29,000; Full time

Job summary

iWorkforce Solutions is seeking a Downhole Tool Assistant to support maintenance, cleaning, disassembly, rebuilding, and recycling program documentation in a hands-on shop environment. You will work with customer field reps to coordinate tool-related tasks and ensure efficient operations.

The role requires lifting up to 75 lbs, weekend/holiday availability, and travel to other districts as needed. Proficiency with Windows 10 and MS Office is expected; iFortress software is a plus.

Qualifications

• Downhole tool experience.
• Self-motivated, detail-oriented, and committed to quality work.
• Available to work weekends and holidays.
• Strong problem-solving, communication, and interpersonal skills.
• Working knowledge of Windows 10 and Microsoft Office.
• Forklift training and proficiency with basic hand tools.
• Ability to lift at least 75 lbs.
• Ability to pass a drug screen and background check.
• Willingness to travel to other districts as required.

Responsibilities

• Coordinate the pickup and delivery of Cyclops Setting Tools, ensuring timely and efficient service.
• Wash, disassemble, and rebuild Fortress Cyclops Setting Tools according to work instructions and under supervision.
• Use iFortress software to document and report activities for the Fortress Cyclops Recycling Program.
• Ensure equipment and tools are in good working condition and readily available for job requirements.
• Assist with tool pickups and deliveries as needed.
• Maintain a professional and ethical work ethic, demonstrating honesty and integrity.
• Communicate and collaborate effectively with customer field representatives to understand their needs and provide solutions.
• Manage daily operational tasks efficiently and use problem-solving skills to address challenges.
• Maintain working knowledge of Windows 10 and Microsoft Office for digital documentation and operations.
• Support customer field operations through occasional travel to other districts.

Skills

Attendance

Bilingual English/Spanish

Tool handling

Manufacturing experience

Manual labor

Mechanical aptitude

Computer literacy

Stable work history

Punctuality

Education

No education required

Tools

iFortress software

Microsoft Office

Windows 10

Job description

Tool Assistant

Position Details

• Employment Status: Full-Time

• Pay Rate: $19.00–$21.00 per hour

• Overtime Status: Non-Exempt

• Education: No education required

• Candidate Location: Local candidates only

Work Schedule

• Day shift, 7 days per week.

• 8-hour workdays, with overtime as needed.

• Start time may vary between 5:00 AM and 7:45 AM, depending on workload.

• A rotational schedule may be implemented as headcount increases: 14 days on / 7 days off (Monday–Sunday).

• Weekend and holiday availability is required.

Travel Requirements

• Travel may be required to Northeast Pennsylvania (Scranton) or Columbus, Ohio.

• Per diem will be provided for applicable travel.

• Expected travel frequency is approximately 5–15%.

• Candidates must maintain a clean driving record.

Top Skills and Preferred Experience

• Honest, reliable, and dependable, with strong attendance and punctuality.

• Bilingual in English and Spanish is a significant plus.

• 1–2 years of experience working with tools, including disassembly, cleaning, and rebuilding.

• 2–5 years of experience in a manufacturing shop or warehouse environment.

• 2–5 years of manual labor experience.

• Demonstrated mechanical aptitude in previous roles.

• Computer literacy and strong technical skills.

• Stable employment history; avoid candidates who frequently change jobs every few months.

• Consistent attendance and punctuality. Candidates should be screened for any past attendance issues.

Interview Process

1. First Round: Phone interview.

2. Second Round: In-person interview.

Job Summary

The Downhole Tool Assistant plays an important role in maintaining the quality and performance of Fortress Downhole Tools. This position works closely with customer field representatives to coordinate tool-related tasks and support efficient operations. Responsibilities include tool maintenance, cleaning, disassembly, rebuilding, recycling program documentation, equipment preparation, and customer support.

Job Responsibilities

• Coordinate the pickup and delivery of Cyclops Setting Tools, ensuring timely and efficient service.

• Wash, disassemble, and rebuild Fortress Cyclops Setting Tools according to work instructions and under supervision.

• Use iFortress software to document and report activities for the Fortress Cyclops Recycling Program.

• Ensure equipment and tools are in good working condition and readily available for job requirements.

• Assist with tool pickups and deliveries as needed.

• Maintain a professional and ethical work ethic, demonstrating honesty and integrity.

• Communicate and collaborate effectively with customer field representatives to understand their needs and provide solutions.

• Manage daily operational tasks efficiently and use problem-solving skills to address challenges.

• Maintain working knowledge of Windows 10 and Microsoft Office for digital documentation and operations.

• Support customer field operations through occasional travel to other districts.

Required Qualifications

• Downhole tool experience is essential.

• Self-motivated, detail-oriented, and committed to quality work.

• Available to work weekends and holidays.

• Strong problem-solving, communication, and interpersonal skills.

• Working knowledge of Windows 10 and Microsoft Office.

• Forklift training and proficiency with basic hand tools.

• Ability to lift at least 75 lbs.

• Ability to pass a drug screen and background check.

• Willingness to travel to other districts as required.