Sessions Server- PT

Hilton Albany; City of Albany (NY); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Free lunch

Parking

Hilton travel benefits

Job summary

Hilton Albany in Albany, NY is seeking a Server to deliver exceptional dining experiences. You will take orders, coordinate with kitchen staff, and ensure timely service while maintaining a clean, welcoming dining area.

Strong customer service, English communication, and the ability to multitask in a fast-paced setting are essential. Experience in a hotel setting is preferred; lifting up to 50lbs may be required, and a high school diploma or GED is expected.

Qualifications

• High school diploma or GED.
• Experience in a hotel preferred.
• Ability to tolerate pressure and work calmly, independently, and efficiently.
• Ability to communicate effectively in English.
• Ability to lift over 50lbs.

Responsibilities

• Approach all guests in a friendly, service-oriented manner.
• Take orders and communicate with kitchen staff to ensure accuracy.
• Explain menu items and guide guests through ordering.
• Maintain a clean, organized dining area and assist in moving furniture as needed.
• Work with Banquet Team on event details and adhere to dress code.

Skills

Customer service

Multitasking

Communication

Teamwork

Education

High school diploma or GED

Job description

Job Summary

A Server is responsible for providing customers with an exceptional dining experience by taking their orders, ensuring that food and drinks are served promptly and efficiently, and keeping the dining area clean and organized. Servers in the hospitality industry are responsible for greeting customers, explaining menu items, and guiding them through the ordering process. Servers must be able to communicate effectively with the kitchen staff to prepare and deliver accurate orders, and they must be knowledgeable about food allergies and dietary restrictions when making recommendations. They must also ensure that guests are satisfied with their meals and that they have a positive experience overall. To be successful in this job, servers should have excellent customer service skills, a friendly and outgoing personality, and the ability to multitask in a fast-paced environment. Overall, a Server plays a crucial role in ensuring that customers leave the establishment happy and satisfied with their dining experience.

Essential Duties and Responsibilities

• Approach all guests and employees in a friendly, service-oriented manner.
• Practice safety standards at all times including constant awareness of safety hazards.
• Report these to supervisor.
• Work cooperatively with Banquet Team to make sure all items are cleaned in a timely
• manner
• Work with Food and Beverage Managers on specific event details
• Mopping, sweeping, vacuuming event and food service areas after each event
• Assist in moving furniture needed for event spaces
• Assist others as needed.
• Must be flexible to work any shift, including weekends and holidays.
• Adhere to hotel's dress code policy.
• Perform other related duties as assigned.

Minimum Qualifications

• Experience in a hotel preferred.
• High school diploma or GED.
• Ability to tolerate pressure and work calmly, independently, and efficiently.
• Ability to communicate effectively in English.
• Ability to work cohesively with co-workers as part of a team.
• Must be self-motivated and organized.
• Ability to take direction
• Ability to lift over 50lbs

AFP 107 dba Hilton Albany Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking.

AFP 107 dba Hilton Albany is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D

In accordance with New York State's Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays $ 13.05 based on experience.