Patient Navigator – Orthopedics – Days

NewYork-Presbyterian; New York (NY); On-site; USD 29,000 - 47,000; Full time

Job summary

NewYork-Presbyterian is seeking a Patient Navigator for Orthopedics to act as the primary care coordinator for patients, coordinating appointments and liaising with clinical and administrative staff to ensure comprehensive care.

The role requires on-site presence at NYP Brooklyn Methodist Hospital, with a Monday–Friday daytime schedule. A high school diploma and healthcare experience are preferred, with a Bachelor’s Degree preferred for advancement.

Qualifications

• High School Diploma or GED.
• Demonstrates an understanding of population-based disease management including community resources.
• Demonstrates an ability to function independently in a goal directed manner while communicating effectively with patient, family, significant others and providers at all levels.
• Demonstrates sensitivity to patient/family belief systems, ethnicity and culture as well as socioeconomic background.

Responsibilities

• Coordinate appointments and provide logistical support for patients.
• Facilitate the collection of medical records and verify insurance and financial information.
• Act as a liaison between the patient and the medical team.
• Identify barriers to timely, high-quality healthcare and work to find solutions.

Education

Bachelor’s Degree

Job description

Location Brooklyn, New York Shift: Day (United States of America) Description: Creating a Lasting Impression on the Patient Experience Patient Navigator – Orthopedics – Days The Patient Navigator functions as the primary care coordinator for patients and collaborates with key clinical and administrative staff to ensure comprehensive care and treatment. Responsibilities include, but are not limited to, coordinating appointments, providing logistical support, facilitating the collection of medical records, verifying insurance and financial information while acting as a liaison between the patient and the medical team. In addition, the Patient Navigator helps to identify barriers that may be preventing patients from receiving timely and high-quality healthcare treatment and working to find solutions to those barriers. This is a full-time Monday – Friday 9:00AM – 5:00PM day shift position located at NewYork-Presbyterian/Brooklyn Methodist Hospital.

Preferred Criteria

Bilingual language skills Bachelor’s Degree preferred Experience in a healthcare setting working directly with patients

Required Criteria

High School Diploma or GED Demonstrates an understanding of population-based disease management including community resources Demonstrates an ability to function independently in a goal directed manner while communicating effectively with patient, family, significant others and providers at all levels Demonstrates sensitivity to patient/family belief systems, ethnicity and culture as well as socioeconomic background

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.

__________________ 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor 2026 Best Place to Work – Glassdoor 2026 America’s Best Large Employers – Forbes 2026 America’s Best-In-State Employers – Forbes 2026 America’s Dream Employers – Forbes 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek 2026 Best Places to Work in IT - Computerworld 2025 Great Place to Work Certified 2025 Best Employers for Women – Forbes 2025 Companies that Care – People 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range: $21.35 - $34.15/Hourly It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works. Internationally acclaimed, our hospital leads the way in research, life-shaping education and compassionate care. Step into a career at a truly Amazing place. Among the highest echelon of the topmost hospitals in the world, NewYork-Presbyterian is Making It Possible for patients at this moment. What does this mean for you? Nothing less than an extraordinary career. We care for 1 out of every 4 New Yorkers in medical need. The nation's largest not-for-profit academic medical center, with over 2 million patient visits a year.