Servicing Carrier Team Technician

Arbella 56 Group; United States; Presencial; USD 52.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Career development

Flexible schedules

Descripción de la vacante

This position handles processing of all transactions for policies placed in the Commonwealth’s Residual (pool) market and services agents regarding that business. It includes reviewing submissions, entering data into the e-app or policy admin system, and issuing uncomplicated submissions.

Key tasks include researching driver/vehicle information for validity, correcting RMV and CAR errors, updating renewals, and maintaining strong communication with agents while delivering solid customer service.

Formación

• Strong attention to detail and good time management skills.
• Sound customer service and communication skills.
• Some knowledge of commercial auto helpful but not required.

Responsabilidades

• Review of submissions for eligibility and completeness.
• Entry of submissions and other transactions to either the e-app or policy administration system.
• Issuance of the least complex submissions.
• Research of driver and vehicle information for validity using Atlas and other related sources.
• Correction of RMV errors.
• Research and correction of the less complex CAR error reports.
• Renewal updating on system referrals.
• Communication with agents.

Conocimientos

Attention to detail

Time management

Customer service

Communication skills

Descripción del empleo

This position is responsible for the processing of all transactions related to the policies placed in the Commonwealth’s Residual (pool) market and the servicing to the agents with regard to that business.

Key Responsibilities:

• Review of submissions for eligibility and completeness
• Entry of submissions and other transactions to either the e-app or policy administration system
• Issuance of the least complex submissions
• Research of driver and vehicle information for validity using Atlas and other related sources
• Correction of RMV errors
• Research and correction of the less complex CAR error reports
• Renewal updating on system referrals
• Communication with agents

Requirements:

• Strong attention to detail and good time management skills
• Sound customer service and communication skills
• Some knowledge of commercial auto helpful but not required

Our current reasonable and good faith estimate of the annual hourly wage range for this position is approximately $52,000 ($27.59 an hour) - $58,000 ($30.77 an hour) based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Please note: The advertised pay range is not a guarantee or promise of a specific wage

• medical
• dental
• vision
• 401k plan
• career development
• flexible schedules and much more!

Check out some of the amazing benefits and programs we offer to all employees.

Voted Boston’s Best Place To Work by the Boston Business Journal since 2009! People stay when they love a company and its culture—and our average tenure is over 11 years! We take care of our people with the same warmth and dedication that we do our customers. There is an energy here at Arbella. We are a people-first organization, and you feel that from the moment you walk in the door.

Browse open positions and find your perfect fit.