State Manager - Personal Lines - Hybrid

Arbella 56 Group; United States; On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Career development

Flexible schedules

Job summary

Arbella is seeking a State Manager to lead the Personal Lines Product Department for assigned state(s). You will develop state-specific strategies, coordinate pricing and product development, and manage regulatory filing programs to ensure competitive, compliant, and profitable outcomes.

collaboration with Actuarial, Underwriting, Finance, Operations, Legal, Sales & Marketing and Claims is essential to align priorities and drive performance.

Qualifications

• Five or more years of progressively responsible property and casualty insurance experience preferred.
• Experience with state-level insurance performance, rate indications, product changes, and Department of Insurance filings preferred.
• Industry designations such as CPCU, API, AINS, or equivalent insurance coursework are a plus.
• Bachelor's degree in Business, Finance, Economics, Math, Actuarial Science, Insurance, or related field preferred.

Responsibilities

• Develop state-specific strategies and operating plans to grow market share and profitability.
• Partner with Actuarial, Product leadership and regulators to coordinate filings and pricing.
• Drive product development, pricing and underwriting rule changes to achieve profitability.
• Monitor regulatory filings and maintain documentation and regulator communications.
• Analyze performance, forecast trends and present actionable recommendations.

Skills

Insurance industry knowledge

Strategic thinking

Analytical skills

Communication skills

Cross-functional collaboration

Office software proficiency

Leadership by influence

Education

Bachelor's degree in Business/Finance/Economics/Math/Actuarial Science/Insurance

CPCU/API/AINS or equivalent

Tools

Excel

Word

Outlook

PowerPoint

Job description

The State Manager is responsible for developing and executing the business strategy for the assigned state(s) within the Personal Lines Product Department. This role manages growth, retention and profitability and is responsible for planning, forecasting, pricing, product development, regulatory filing strategy, and financial performance of assigned personal lines products and states. The State Manager partners closely with Actuarial, Underwriting, Finance, Operations, Legal, Sales & Marketing and Claims to influence decisions, align priorities, and ensure products remain competitive, compliant, profitable, and aligned with Arbella’s objectives.

Key Responsibilities

• State Management: Develop and execute state-specific strategies and operating plans to achieve growth, profitability, retention and market share objectives. For assigned state(s), monitor the performance, identify opportunities and risk and recommend strategic actions to achieve results.
• Pricing Strategy: Partner with Actuarial and Product leadership to evaluate rate needs, pricing indications, competitor activity, loss trends, regulatory considerations, and financial impacts by state and line of business. Analyze product, pricing and profitability to develop and implement pricing strategies that achieve growth and profitability objectives.
• Product Development: Build the product strategy to drive pricing and non-pricing decisions and support the development, enhancement of products, coverages, forms, underwriting rules, rating variables, discounts, surcharges, and eligibility guidelines. Partner with PL Senior Management to periodize, define and develop product requirements, implement changes and introduce products in the marketplace.
• Regulatory Compliance: Manage the Department of Insurance filings, develop filing strategies and collaborate with product analysts to coordinate required documentation, draft and coordinate objection responses, monitor timelines and engage with regulators to bring strategic actions to market. Ensure product changes comply with laws and regulations and manage the relationship with regulatory agencies and industry organizations and maintain accurate documentation of changes, decisions, approvals and assumptions.
• Planning, Forecasting & Financial Management: Develop and maintain state-level business plans, forecasts, and strategic proposals for assigned states. Monitoring premium and expense performance, identifying trends and variances, and recommending actions to achieve profitable growth, rate adequacy, expense discipline and profitability objectives.
• Business & Data Analysis: Analyze internal and external data, including product performance, agency performance, policyholder behavior, and emerging risk trends and translate complex analytical findings into actionable recommendations. Partner with data analysts to identify reports, dashboard and performance monitoring tools to provide the insights needed to drive performance.
• Competitive & Industry Intelligence: Monitor market conditions, competitor actions, regulatory developments and economic conditions to identify threats and opportunities. Maintain awareness of emerging products or trends and conduct competitive analyses, market assessments and identify implications on product strategy.
• Cross-Functional Influence & Execution: Partner with Underwriting, Operations, IT, Sales & Marketing, Claims, Finance, Legal, and Actuarial to implement state actions, product changes, communications, and process improvements. Serve as a trusted advisor by building credibility and drive alignment on state, pricing, filing and product priorities and identify opportunities to performance, efficiency, controls, communication, and overall business outcomes.

Requirements

• Five or more years of progressively responsible property and casualty insurance experience preferred, with experience in Personal Lines product management, pricing, underwriting, actuarial, regulatory filings, finance, or business analysis.
• Experience managing or supporting state-level insurance performance, rate indications, product changes, and Department of Insurance filings strongly preferred.
• Industry designations such as CPCU, API, AINS, or equivalent insurance coursework are a plus.
• Bachelor's degree in Business, Finance, Economics, Math, Actuarial Science, Insurance, or related field preferred.

Required Knowledge / Skills

• Strong knowledge of property and casualty insurance, Personal Lines products, pricing, regulatory filings, and state-specific insurance requirements.
• Demonstrated analytical skills with the ability to interpret financial, actuarial, product, and operational data.
• Ability to develop business plans, forecasts, proposals, recommendations, and executive-level presentations.
• Strong understanding of premium, loss, expense, profitability, and growth drivers.
• Excellent written and verbal communication skills, including the ability to explain complex pricing, product, and regulatory concepts clearly.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, filings, and projects simultaneously.
• Ability to collaborate effectively across departments, build strong working relationships, and influence outcomes without direct authority.
• Demonstrated ability to lead through influence by facilitating discussion, resolving competing priorities, securing stakeholder buy-in, and helping teams move from analysis to action.
• Strong attention to detail, sound judgment, and ability to develop defensible business decisions.
• Proficiency with Microsoft Excel, Word, Outlook, and PowerPoint; experience with insurance systems, reporting tools, competitor filing resources, and data visualization tools preferred.
• Ability to work independently, manage ambiguity, adapt to change, and identify creative solutions to business challenges.

Our current reasonable and good faith estimate of the annual salary range for this position is approximately $140,000 - $160,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.

Arbella employees are eligible for exceptional benefit and wellness programs including medical, dental, vision, 401k plan, career development, flexible schedules and much more!

Check out some of the amazing benefits and programs we offer to all employees.

Voted Boston’s Best Place To Work by the Boston Business Journal since 2009! People stay when they love a company and its culture—and our average tenure is over 11 years! We take care of our people with the same warmth and dedication that we do our customers. There is an energy here at Arbella. We are a people-first organization, and you feel that from the moment you walk in the door. Browse open positions and find your perfect fit.