Services Coordinator

The Salvation Army USA Western Territory; Fresno (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Service Coordinator for Silvercrest Senior Residences in Fresno to identify and address residents’ social service needs, develop individualized service plans, and connect residents to community resources. The role requires driving duties and coordination with management to support aging in place.

Responsibilities include educating residents and staff, facilitating access to on-site or referral services, and ensuring resident independence with

Qualifications

• Bi-lingual English/Spanish preferred.
• Knowledge of Fair Housing laws (preferred).
• Knowledge of HUD program requirements for 202s and PRACs (preferred).
• Knowledge of local service agencies and resources for the elderly (preferred).
• Understanding of liability issues related to service coordination (preferred).
• Experience with elderly populations and aging issues (preferred).
• 2 years: Bachelor's Degree in Gerontology, Social Work, Psychology, or related field preferred, plus 2 years' experience (preferred).

Responsibilities

• Identify residents' day-to-day human service needs and develop service plans.
• Identify available services and make them accessible on-site or via referrals.
• Educate residents and staff on aging in place and service provision.
• Possess a valid driver’s license and provide TSA or personal vehicle transportation for TSA business.
• Assist the Manager in issues related to resident independence.

Skills

Bilingual EN/ES

Aging-in-place knowledge

Resident services liaison

Regulatory awareness

Education

Bachelor's degree in Gerontology, Social Work, Psychology, or related field

Job description

Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment-style communities range in size from 22 to 257 units. The units are equipped with a private kitchen and comfortable living quarters, which encourage independent living.

Job: Service Coordinator

Status: Fulltime (40 hours per week)

Salary Range: $25.00-$28.00 per hour

Location: Fresno Silvercrest

JOB SUMMARY:

• Responsible for the day-to-day identification of human service needs of residents of a Salvation Army Silvercrest housing facility, specifically related to issues of aging in place.
• Identifies needs and develops service plans.
• Identifies available services in the community and works to make them available to the building, either on-site or through individual referrals to services.
• Educates residents and other staff in service provision and issues of aging in place.

• Possesses valid driver's license, vehicle insurance and reliable transportation. Driving duties include driving a TSA vehicle and/or a personal vehicle for TSA business purposes.

• Assists the Manager in issues related to resident independence.

Qualifications

Experience

• Bi-lingual English/Spanish preferred (preferred)
• Knowledge of Fair Housing laws and regulations (preferred)
• Knowledge of or willingness and ability to learn general HUD program requirements for 202s and PRACs. (preferred)
• Knowledge of local service agencies and resources for the elderly, knowledge of entitlement programs for the elderly (preferred)
• Understanding of legal liability issues relating to providing service coordination (preferred)
• Demonstrated working knowledge of working with the elderly and knowledge of the process and issues of aging, including disability, mental health and abuse issues (preferred)
• 2 years: Bachelor's Degree in Gerontology, Social Work, Psychology, or related field preferred, in addition to a minimum of 2 years' experience preferred. (preferred)

Licenses & Certifications

• Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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