Services Associate

Platinum Coastal Group; Houston (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Platinum Coastal Group welcomes an entry-level hospitality teammate to warmly greet guests, assist with check-in, and answer questions at clubs, resorts, or recreation properties. This on-site role emphasizes face-to-face interaction with guests, members, and coworkers to ensure smooth experiences.

You’ll explain amenities and events, resolve routine service needs in person, and help support member engagement initiatives.

Qualifications

• This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers.
• A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience.
• Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.

Responsibilities

• Welcome members and assist with check-in or account questions
• Explain amenities, programs, events, and membership benefits
• Resolve routine service needs in person
• Support member events and engagement initiatives

Skills

entry-level

membership

team work

Job description

This entry-level opportunity supports members at clubs, resorts, attractions, fitness or recreation properties through relationship-focused onsite service.

Guest contact is central to the job.

This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position.

Where you’ll contribute

• Welcome members and assist with check-in or account questions
• Explain amenities, programs, events, and membership benefits
• Resolve routine service needs in person
• Support member events and engagement initiatives

You may thrive here if:

A strong fit is personable, dependable, composed in busy environments, comfortable starting conversations, attentive to details, and motivated to create a positive guest experience. Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.

Skills: entry-level,membership,team work