Services Architects II

Ingram Micro Inc; Irvine (CA); Hybrid; USD 135,000 - 206,000; Full time

Job summary

Ingram Micro Inc. in Irvine, CA is seeking a Services Architect II to lead the pre-sales and delivery for complex engagements. You will shape service delivery strategies, create detailed architectural plans, and ensure solutions meet client needs while aligning with business goals.

The role requires a Bachelor's degree in CS or Electronics Engineering and 5 years in IT project management or related fields. Telecommuting may be permissible under company policy.

Qualifications

• Bachelor's degree in Computer Science, Electronics Engineering or related field required.
• 5 years of experience in IT project management or related occupation required.
• Willingness to pass a drug test and background check.

Responsibilities

• Lead pre-sales and project oversight for the SMB Migration Factory, including Scoping, Pricing, Building Statements of Work, and engagement with AWS.
• Design and implement service delivery solutions and strategies that align with client needs and business objectives.
• Create service delivery frameworks, identify the right technologies and methodologies, and ensure that services are delivered effectively.
• Shaping the overall service delivery landscape and play a lead role on consulting engagements.
• Serve as the face to the customer and provide leadership of the delivery team.
• Develop and design service delivery frameworks or deliver complex services, including processes, methodologies, and technology solutions to meet client requirements.
• Create detailed as builds documentation and architectural plans that address client needs and challenges.
• Collaborate and consult closely with clients to understand their needs, goals, and constraints, and align solutions with these client specific requirements.
• Take the lead on projects, manage resources, timelines, and budgets, and ensure successful execution of service delivery solutions.
• Implement and maintain quality standards and best practices to ensure high-quality service delivery.
• Mentor and collaborate with junior architects and other team members to share knowledge and guidance.
• Stay current with industry trends and technological advancements, and seek opportunities to enhance service delivery processes, efficiency, and quality.
• Contribute to the strategic direction of service delivery within the organization and align with business objectives.
• Build and nurture strong, long-lasting relationships with key clients.

Skills

Pre-sales leadership

Project delivery

Service delivery design

Architectural frameworks

Client engagement

Mentoring

Strategic direction

Relationship building

Education

Bachelor's degree in CS or EE

Tools

AWS

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Job Description

Employer: Ingram Micro Inc. Job Title: Services Architects II Job Location: Irvine, CA Job Type: Full Time Rate of Pay: $134,534 to $206,200/yr

• Lead the pre-sales and project oversight for the SMB Migration Factory, including Project Delivery and pre-sales: Scoping, Pricing, Building Statements of Work, and engagement with AWS.
• Responsible for designing and implementing service delivery solutions and strategies that align with client needs and business objectives.
• Create service delivery frameworks, identify the right technologies and methodologies, and ensure that services are delivered effectively.
• Shaping the overall service delivery landscape and play a lead role on consulting engagements.
• Serve as the face to the customer and provide leadership of the delivery team.
• Develop and design service delivery frameworks or deliver complex services, including processes, methodologies, and technology solutions to meet the specific requirements of clients.
• Create detailed as builds documentation and architectural plans that address client needs and challenges.
• Collaborate and consult closely with clients to understand their needs, goals, and constraints, and align solutions with these client specific requirements.
• Take the lead on projects, manage resources, timelines, and budgets, and ensure the successful execution of service delivery solutions.
• Implement and maintain quality standards and best practices to ensure that service delivery solutions meet high-quality benchmarks.
• Mentor and collaborate with junior architects and other team members to share knowledge, best practices, and guidance.
• Stay current with industry trends and technological advancements, and actively seek opportunities to enhance service delivery processes, efficiency, and overall quality.
• Contribute to the strategic direction of service delivery within the organization, including shaping the services strategy and aligning it with business objectives.
• Build and nurture strong, long-lasting relationships with key clients to ensure their ongoing satisfaction and loyalty.

Employer will accept a Bachelor's degree in Computer Science, Electronics Engineering or related field and 5 years of experience in the job offered or in an information technology project manager-related occupation.

Telecommuting / working from home may be permissible pursuant to company policy.

• at Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives.
• These awards are allocated based on position level and individual performance.
• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.