Services Architects II

Ingram Micro; Irvine (CA); On-site; USD 135,000 - 206,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan with company match

Paid time off

Job summary

Ingram Micro Inc. in Irvine, CA seeks a Services Architects II to lead pre-sales and oversee project delivery for the SMB Migration Factory. You will design service delivery solutions, build frameworks, and guide the delivery team to meet client objectives.

You will mentor junior architects, stay ahead of industry trends, and manage scope, timing, and budgets while fostering strong client relationships. This full-time role supports US-wide client engagements and collaboration with AWS.

Qualifications

• Bachelor’s degree in Computer Science, Electronics Engineering or related field.
• 5 years of IT project management or related experience.

Responsibilities

• Lead pre-sales and project oversight for SMB Migration Factory: scoping, pricing, and SOWs.
• Design and implement service delivery solutions aligned with client needs.
• Create service delivery frameworks and identify appropriate technologies.
• Lead consulting engagements and mentor junior architects.
• Manage projects, resources, timelines, and budgets to ensure delivery.
• Stay current with industry trends to improve processes and quality.
• Build strong relationships with key clients to ensure satisfaction.

Skills

Leadership

Pre-sales

Project delivery

Mentoring

Client relations

Strategic thinking

Education

Bachelor's degree in Computer Science, Electronics Engineering or related field

Tools

AWS

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Employer: Ingram Micro Inc.

Job Title: Services Architects II

Job Location: Irvine, CA

Job Type: Full Time

Rate of Pay: $134,534 to $206,200/yr

Job Duties:

• Lead the pre-sales and project oversight for the SMB Migration Factory, including Project Delivery and pre-sales: Scoping, Pricing, Building Statements of Work, and engagement with AWS.
• Responsible for designing and implementing service delivery solutions and strategies that align with client needs and business objectives.
• Create service delivery frameworks, identify the right technologies and methodologies, and ensure that services are delivered effectively.
• Shaping the overall service delivery landscape and play a lead role on consulting engagements.
• Serve as the face to the customer and provide leadership of the delivery team.
• Develop and design service delivery frameworks or deliver complex services, including processes, methodologies, and technology solutions to meet the specific requirements of clients.
• Create detailed as builds documentation and architectural plans that address client needs and challenges.
• Collaborate and consult closely with clients to understand their needs, goals, and constraints, and align solutions with these client specific requirements.
• Take the lead on projects, manage resources, timelines, and budgets, and ensure the successful execution of service delivery solutions.
• Implement and maintain quality standards and best practices to ensure that service delivery solutions meet high-quality benchmarks.
• Mentor and collaborate with junior architects and other team members to share knowledge, best practices, and guidance.
• Stay current with industry trends and technological advancements, and actively seek opportunities to enhance service delivery processes, efficiency, and overall quality.
• Contribute to the strategic direction of service delivery within the organization, including shaping the services strategy and aligning it with business objectives.
• Build and nurture strong, long-lasting relationships with key clients to ensure their ongoing satisfaction and loyalty.

Employer will accept a Bachelor's degree in Computer Science, Electronics Engineering or related field and 5 years of experience in the job offered or in an information technology project manager-related occupation.

Telecommuting / working from home may be permissible pursuant to company policy.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.