Services Architects II

ingrammicro; Irvine (CA); Hybrid; USD 135,000 - 206,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Paid time off

Job summary

Ingram Micro Inc. in Irvine, CA is seeking a Services Architect II to lead pre-sales and delivery for complex engagements. You will design service delivery frameworks, select appropriate technologies, and mentor the delivery team while aligning solutions with client goals and constraints.

The role requires a Bachelor's degree in CS or Electronics Engineering and 5 years of related IT project management experience. Telecommuting may be permissible per policy.

Qualifications

• Bachelor's degree in Computer Science, Electronics Engineering or related field and 5 years of experience in the job offered or in an information technology project manager-related occupation.

Responsibilities

• Lead pre-sales and project oversight for the SMB Migration Factory, including Project Delivery and pre-sales: Scoping, Pricing, Building Statements of Work, and engagement with AWS.
• Design and implement service delivery solutions and strategies aligned with client needs and business objectives.
• Create service delivery frameworks, identify technologies and methodologies, ensure effective delivery.
• Shaping the service delivery landscape and leading consulting engagements.
• Serve as the face to the customer and provide leadership of the delivery team.
• Create detailed as-built documentation and architectural plans addressing client needs.

Skills

Project leadership

Pre-sales

Architectural design

Client engagement

Team mentoring

Service delivery

Education

Bachelor's degree in Computer Science or Electronics Engineering

Tools

AWS

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Job Description

Employer: Ingram Micro Inc.

Job Title: Services Architects II

Job Location: Irvine, CA

Job Type: Full Time

Rate of Pay: $134,534 to $206,200/yr

Job Duties

• Lead the pre-sales and project oversight for the SMB Migration Factory, including Project Delivery and pre-sales: Scoping, Pricing, Building Statements of Work, and engagement with AWS.
• Responsible for designing and implementing service delivery solutions and strategies that align with client needs and business objectives.
• Create service delivery frameworks, identify the right technologies and methodologies, and ensure that services are delivered effectively.
• Shaping the overall service delivery landscape and play a lead role on consulting engagements.
• Serve as the face to the customer and provide leadership of the delivery team.
• Develop and design service delivery frameworks or deliver complex services, including processes, methodologies, and technology solutions to meet the specific requirements of clients.
• Create detailed as builds documentation and architectural plans that address client needs and challenges.
• Collaborate and consult closely with clients to understand their needs, goals, and constraints, and align solutions with these client specific requirements.
• Take the lead on projects, manage resources, timelines, and budgets, and ensure the successful execution of service delivery solutions.
• Implement and maintain quality standards and best practices to ensure that service delivery solutions meet high-quality benchmarks.
• Mentor and collaborate with junior architects and other team members to share knowledge, best practices, and guidance.
• Stay current with industry trends and technological advancements, and actively seek opportunities to enhance service delivery processes, efficiency, and overall quality.
• Contribute to the strategic direction of service delivery within the organization, including shaping the services strategy and aligning it with business objectives.
• Build and nurture strong, long-lasting relationships with key clients to ensure their ongoing satisfaction and loyalty.

Employer will accept a Bachelor's degree in Computer Science, Electronics Engineering or related field and 5 years of experience in the job offered or in an information technology project manager-related occupation.

Telecommuting / working from home may be permissible pursuant to company policy.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Benefits

• At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives.
• These awards are allocated based on position level and individual performance.
• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.