ServiceNow VR Specialist

Hireflex Global; United States; Remote; USD 95,000 - 150,000; Full time

Job summary

HireFlex is seeking an experienced ServiceNow Specialist to lead end-to-end design, implementation, and continuous improvement of Vulnerability Response (VR) solutions. You will translate business and security requirements into scalable ServiceNow VR configurations and work with stakeholders across the organization to deliver robust, secure workflows.

The role requires hands-on platform expertise, a deep understanding of VR architecture, and ability to guide upgrade projects while maintaining

Qualifications

• Proven expertise in ServiceNow Vulnerability Response (VR).
• Hands-on ServiceNow platform experience across design, configuration and implementation.
• Strong understanding of the platform architecture, data model and integrations.

Responsibilities

• Design and implement ServiceNow VR end-to-end solutions.
• Translate business and security requirements into scalable VR configurations.
• Provide functional and technical guidance across design, build, test and deployment phases.

Skills

ServiceNow VR

Platform expertise

Architecture & data model

Performance tuning

Upgrades & integrations

Stakeholder management

Agile/Scrum

Distributed teams

Job description

Role Overview

We are seeking an experienced ServiceNow Specialist to support the end-to-end design, implementation and continuous improvement of ServiceNow Vulnerability Response (VR) solutions. The role requires strong hands-on platform expertise and the ability to translate business and security requirements into scalable, effective ServiceNow solutions.

Key Responsibilities

• Support the end-to-end design and implementation of ServiceNow Vulnerability Response (VR).
• Work closely with business and security stakeholders to translate requirements into scalable ServiceNow solutions.
• Provide strong functional and technical expertise in the Vulnerability Response module, with hands-on configuration and implementation experience.
• Support platform architecture decisions in line with enterprise standards and ServiceNow best practices.
• Guide development activities across design, build, testing and deployment phases.
• Ensure adherence to coding standards, governance frameworks and platform best practices.
• Support platform performance optimization, monitoring and continuous improvement.
• Manage VR-related configuration, maintenance and enhancements as business requirements evolve.
• Support ServiceNow upgrades and architectural changes while maintaining compatibility and stability of customizations and integrations.
• Stay current with the ServiceNow roadmap, releases and new capabilities, and recommend relevant improvements.
• Work within Agile delivery practices to support high-quality and timely outcomes.

Required Skills & Expertise

• Strong expertise in ServiceNow Vulnerability Response (VR).
• Strong hands-on ServiceNow platform experience.
• Deep understanding of ServiceNow platform architecture, data model and integrations.
• Hands-on experience with platform performance tuning and optimization.
• Experience with enterprise-scale ServiceNow implementations and upgrades.
• Strong stakeholder management and consulting skills.
• Knowledge of Agile/Scrum methodologies.
• Ability to work effectively with distributed development teams.

Mandatory Certifications

ServiceNow Certified System Administrator (CSA).

ServiceNow Certified Implementation Specialist - Vulnerability Response (CIS-VR).