ServiceNow Technical Architect

Peak Performers; Austin (TX); Hybrid; USD 135,000 - 150,000; Full time

Benefits offered by this job

Excellent medical, dental & vision保险

403(b) retirement plan

Weekly direct deposit

Equal opportunity employer

Job summary

Peak Performers, in Austin, TX, seeks a hybrid ServiceNow Technical Architect to lead end-to-end implementation for a Texas State Agency. The role requires hands-on configuration, development, and integration across ITSM/ITOM modules with a focus on scalable, secure architecture.

Responsibilities include DevSecOps leadership, CMDB/CSDM strategy, and collaboration with remote teams. This is a 11-month hybrid contract in Austin, with a competitive hourly rate and W2 arrangement.

Qualifications

• 8 years of hands-on ServiceNow development, customization, and administration across ITSM/ITOM/SAM/ITBM or similar modules.
• 5 years of experience across DevOps, SecOps, ITAM, IRM, Change Management, User Provisioning, Incident, Problem, Request, Service Catalog, CMDB, and Email modules.

Responsibilities

• Lead hands-on ServiceNow configuration, development, and integration work with QA responsibility.
• Design and support enterprise-scale ServiceNow architecture across ITSM, ITOM, ITAM, CMDB, Discovery, Service Mapping, SecOps, IRM/GRC, SPM, and HRSD.

Skills

ServiceNow Architect

ITSM

ITOM

DevOps

CI/CD

Azure AD

APIs

Tools

MID Server

REST/SOAP

Email Modules

Job description

Peak Performers has partnered with a Texas State Agency to assist in their search for a hybrid ServiceNow Technical Architect in Austin, Tx. In this position, you will be responsible for leading end to end ServiceNow implementation at this agency.

Major duties

• Lead hands-on ServiceNow configuration, development, and integration work while serving in a quality assurance capacity for project deliverables.
• Design and support enterprise-scale ServiceNow architecture across ITSM, ITOM, ITAM, CMDB, Discovery, Service Mapping, SecOps, IRM/GRC, SPM, and HRSD.
• Develop end-to-end automated solutions, including user provisioning, workflow customization, ticketing, process automation, reporting, dashboards, and system configuration.
• Provide technical leadership on DevSecOps, CI/CD, ATF, source control, release governance, and enterprise integrations.
• Define and maintain CMDB and CSDM strategy, support governance and data quality, and lead architecture discussions on scalability, modernization, and security.
• Collaborate with remote teams and stakeholders to design integrations, review process flows, and share best practices throughout implementation.

What are we looking for?

• 8 years of hands-on ServiceNow development, customization, and administration experience across ITSM, ITOM, SAM, ITBM, or similar modules.
• 5 years of experience across key ServiceNow practices and core process areas, including DevOps, SecOps, ITAM, IRM, Change Management, User Provisioning, Incident, Problem, Request, Service Catalog, CMDB, and Email modules.
• 5 years of experience designing and implementing inbound and outbound integrations using Azure AD, trusted sources for SSO, MID Server, REST/SOAP web services, email, and related technologies.
• Experience producing technical documentation, including technical design, implementation, and configuration plans.
• Strong verbal and written communication skills for leading implementation activities, presenting to leadership, and training less experienced staff.
• Preferred experience with ServiceNow certifications, industry/project experience, and technical knowledge in Java, JavaScript, SQL, or similar programming languages.

Exciting Opportunity Details

• Rate: $68.50/hour
• W2 Contract
• Worksite Location: Austin, Tx 78751
• Hybrid
• Contract length: 11 month with opportunity for extension

The Peak Performers difference

• Excellent medical health, dental & vision insurance at 60 days
• Our employees may choose to participate in a 403(b) retirement plan
• Qualified applicants with chronic medical conditions and/or disabilities receive priority placement
• We pay weekly through direct deposit
• In business since 1994 and thousands of job placements

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Peak Performers does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.

Hv246001824