ServiceNow Tech Lead

RapDev; United States; On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

100% Employee Healthcare Coverage

Retirement Plan (5% 401k Match, IRA)

Unlimited Paid Time Off

Family Leave

Hybrid Work Opportunities

Equity (without a vesting period)

Job summary

RapDev is seeking experienced ServiceNow engineers to solve complex problems for enterprise customers. Candidates must have a minimum of 5 years of development experience, a strong understanding of scripting and integrations, and a passion for new technologies.

The role involves software development, troubleshooting configurations, and implementing solutions in a hybrid work environment. A competitive salary and robust benefits package are offered, including employee healthcare coverage and unlimited paid time off.

Qualifications

• 5+ years of ServiceNow development experience.
• Proficient in scripting and integrations on ServiceNow.
• Experience leading ITOM implementations.

Responsibilities

• Develop quality software and web applications.
• Analyze and maintain existing software applications.
• Design highly scalable, testable code.

Skills

ServiceNow development

Scripting

Integrations

Cloud-Native implementations

Problem-solving

Communication skills

Education

Bachelor's degree in Computer Science or related field

Job description

About RapDev

RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us — trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.

On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.

About the Job

Are you interested in solving complex problems for large enterprise ServiceNow customers? We're the go ServiceNow partner for the Technologies workflows and are looking for engineers who are passionate about integrating the latest technologies with the ServiceNow platform. This is a unique opportunity to work with the latest ServiceNow modules as well as AWS, GCP, Azure, Github, AI tools, and more!

What you'll do

• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs
• 3rd party integration development (REST, SOAP, mid servers, etc)
• Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts
• Work independently with customers on implementations and remote services
• Troubleshoot basic configuration/script issues
• Attend requirements review and validation sessions as needed
• Participate in SCRUM calls
• Utilize strong written and verbal communication skills
• Stay on time and on task with assigned customer work

Who you are

• Bachelor's degree or equivalent experience in Computer Science or related field
• 5+ years of ServiceNow development experience
• Proficient in scripting and integrations on ServiceNow
• Experience leading ITOM implementations
• Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps
• Experience/willingness working on multiple projects simultaneously
• Self-Learner and eager to understand new technologies

Compensation

• Base Pay: $150,000–$200,000, depending on experience

Benefits

• 100% Employee Healthcare Coverage (Medical, Dental & Vision)
• Retirement Plan (5% 401k Match, IRA)
• Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Hybrid Work Opportunities
• Fitness & Commuter Subsidies available
• Equity (without a vesting period)
• Relocation Assistance
• SL & LT Disability
• Visa Sponsorship

RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.