ServiceNow System Administrator

Milwaukee Succeeds; Pleasant Prairie, Northern (WI, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Paid holidays

Paid time off

Tuition Assistance Program

On-site cafe

Fitness center

Walking trails

Job summary

Uline in Pleasant Prairie, WI is seeking a ServiceNow System Administrator to manage and optimize our ServiceNow platform across North America. You will handle applications, modules, and workflows to meet business needs and provide timely incident resolution.

The role requires a BA/BS in CS or IT, a ServiceNow CSA is preferred, and 2+ years EUC administration experience. Strong customer service and communication skills are essential, and on-site employees enjoy extensive benefits and a

Qualifications

• Bachelor's degree in Computer Science, Information Technology or related field.
• ServiceNow Certified System Administrator (CSA) preferred.
• 2+ years of experience in administering EUC applications preferred.
• Excellent customer service, communication and problem-solving skills.

Responsibilities

• Manage Uline's ServiceNow platform, including applications, modules and workflows to meet business needs.
• Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution.
• Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations.
• Build custom dashboards and reports to identify trends and support continuous service improvement.

Skills

Customer service

Communication

Problem solving

Troubleshooting

EUC experience

Education

Bachelor's degree in Computer Science, Information Technology or related field

Tools

ServiceNow CSA

Job description

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you a ServiceNow expert who enjoys optimizing systems and solving technical challenges? Join Uline as a ServiceNow System Administrator and help manage, enhance and support our ServiceNow platform, ensuring reliable and efficient service delivery across our growing North American company.

Careers Packed with Potential.

Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Manage Uline's ServiceNow platform, including applications, modules and workflows to meet business needs.
• Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution.
• Monitor system performance, manage upgrades and maintain user access to ensure reliable platform operations.
• Build custom dashboards and reports to identify trends and support continuous service improvement.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or related field.
• ServiceNow Certified System Administrator (CSA) preferred.
• 2+ years of experience in administering End User Computing (EUC) applications preferred.
• Excellent customer service, communication and problem-solving skills.

Uline does not participate in the H1-B lottery.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• On-site cafe and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!