ServiceNow Solution Architect Lead (Fully Remote)

Cprime; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Cprime is an AI-first, human-centered strategic consulting partner driving enterprise innovation. Founded in 2003, it serves over 300 Fortune 500 companies globally. This senior role focuses on guiding clients through ServiceNow transformations and AI-enabled workplace solutions.

As a principal advisor, you will design end-to-end AI-enabled workflows, set target architectures, and communicate trade-offs to senior client leaders while shaping platform standards across major programs.

Qualifications

• 9+ years of ServiceNow implementation and architecture experience with complex design.
• Bachelor's degree in computer science or a related field.
• Strong client-facing consulting experience with senior stakeholders.

Responsibilities

• Advise client leaders and explain technical trade-offs to senior stakeholders.
• Design end-to-end AI solutions for employee experience, workflows, and AI agents.
• Define target architecture and platform standards for major client programs.

Skills

ServiceNow

Education

Bachelor's degree in CS or related field

Job description

• Advise client leaders and explain technical trade-offs to senior stakeholders.
• Design end-to-end AI solutions for employee experience, workflows, and AI agents.
• Define target architecture and platform standards for major client programs.

Qualifications:

• 9+ years of ServiceNow implementation and architecture experience with complex design.
• Bachelor's degree in computer science or a related field.
• Strong client-facing consulting experience with senior stakeholders.

What We Believe In:

• We believe in facilitating social justice action internally, in industry, and within our communities.
• We are committed to diversity and inclusion as an equal opportunity employer.

Cprime is an AI-first, human-centered strategic consulting partner driving enterprise innovation. Founded in 2003, it serves over 300 Fortune 500 companies globally.