ServiceNow Senior Technical Consultant/Technical Lead

DXC Technology Company; Ohio; Presencial; USD 84.000 - 157.000; Tempo integral

Resumo da vaga

DXC Technology in the United States (OH) is seeking a ServiceNow Senior Technical Consultant/Technical Lead to drive architecture and delivery across ITSM, ITOM, ITBM, and more. You will lead design workshops, guide governance, and ensure best practices in ServiceNow configurations and integrations.

This role requires 5+ years of hands-on ServiceNow experience, strong client-facing skills, and the ability to influence stakeholders.

Qualificações

• 5+ years of experience architecting and delivering ServiceNow solutions across ITSM, ITOM, ITBM, SAM, GRC, Security, CSM, HRSD, Portal.
• Strong professional services and/or client facing experience.
• Excellent communication skills (written and verbal).
• Ability to influence, consult and provide thought leadership to sponsors and stakeholders.
• Strong interpersonal skills and customer-centric attitude.
• Proven team player and team builder.
• ITIL V3 Foundation Certification desired; ServiceNow certifications preferred.

Responsabilidades

• Help clients transform their business and solve complex problems.
• Define the scope and vision for projects delivering customized solutions.
• Define, guide, and support governance processes for technical delivery.
• Develop standards for maintaining ServiceNow architecture models.
• Lead design workshops, development, testing and deployment activities.
• Maintain responsibility for ServiceNow configurations and integrations.
• Support pre-sales activities as the technical lead/architect.
• Drive improvements to implementation methodology and offerings.

Conhecimentos

Communication

Client facing

Leadership

Influence & thought leadership

Interpersonal skills

Teamwork

Formação

Bachelor's degree in IT/Engineering or sciences

ITIL V3 Foundation Certification

Ferramentas

ServiceNow

Descrição da vaga

## ServiceNow Senior Technical Consultant/Technical LeadApply: USA - OH - ANY CITY: Full time: Posted Today: 51593382**Job Description:**Job Description**ServiceNow Senior Technical Consultant/Technical Lead** **Remote, US****About DXC**DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at dxc.com.**About the Team / Offering – Consulting & Engineering Services**Our global team of consulting, engineering, and technology experts partners with the world’s most innovative companies to help them thrive in an AI-powered world. With a strong foundation of values, deep industry expertise, and an extensive partner network, our people are trusted by clients to lead transformative change.**About the Role****Responsibilities*** Help clients transform their business and solve complex problems* Define the scope and vision for projects that deliver customized solutions* Defines, guides, and supports the execution of your technical governance processes* Helps develop standards and practices for maintaining the ServiceNow architecture model* Participate in and or lead design workshops, development, testing and deployment activities* Maintain responsibility for technical deliverables related to ServiceNow configurations and integrations* Demonstrate expert understanding of best practices related to ServiceNow* Develop and represent a deep understanding of our capabilities and our customer's businesses* Support business development and pre-sales activities as the technical lead / architect, working across functional and technical projects.* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences* Technical leader, serving as a liaison among business partners, technical resources, and project stakeholders**Experience Required**· * 5+ years of relevant experience in architecting and delivering ServiceNow solutions across multiple products – ITSM, ITOM, ITBM, SAM, GRC, Security, CSM, HRSD, Portal etc.* Strong professional services and/ or client facing experience* Excellent communication skills (both written and verbal) with strong presentation and facilitation skills* Demonstrated ability to influence, consult and providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems* Strong interpersonal skills, customer-centered attitude, ability to deal with cultural diversity* Proven team player and team builder* A degree preferably in Information Technology, Engineering or the Sciences* ITIL V3 Foundation Certification desired* ServiceNow System Administrator, Certified Implementation Specialist and / or Certified Application Developer certifications preferred**Why DXC? / Life at DXC**DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $84,400 - $156,800.Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.