ServiceNow Product Owner — Plan-Facing, Advisory (Hybrid)

System One; Reston (VA); Hybrid; USD 107,452; Full time

Job summary

A technology solutions provider in Virginia seeks a ServiceNow Sr Product Owner to lead strategy and delivery of ServiceNow solutions. You will be the primary voice of the customer, managing the product backlog and engaging with C-level stakeholders. Ideal candidates have experience with ServiceNow and strong account management skills. This hybrid role requires effective communication and ability to work closely with both customers and internal teams to ensure successful adoption of solutions.

Qualifications

• 4+ years as a Product Owner or 6+ years in IT/business analysis.
• Experience in customer-facing roles such as consulting or advisory.
• Strong understanding of ServiceNow modules and platform capabilities.

Responsibilities

• Serve as the plan-facing product owner, liaising between customers and internal teams.
• Lead discussions to assess solution readiness and conduct gap analyses.
• Own and manage the ServiceNow product backlog, defining user stories.

Skills

Account management

Executive communication

ServiceNow ITSM knowledge

Solution adoption

Agile methodologies

Education

Bachelor’s degree in IT, Engineering, or Product Management

Tools

ServiceNow

Job description

A technology solutions provider in Virginia seeks a ServiceNow Sr Product Owner to lead strategy and delivery of ServiceNow solutions. You will be the primary voice of the customer, managing the product backlog and engaging with C-level stakeholders. Ideal candidates have experience with ServiceNow and strong account management skills. This hybrid role requires effective communication and ability to work closely with both customers and internal teams to ensure successful adoption of solutions.