ServiceNow Principal Technical Consultant

Servos; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Join a dynamic team of ServiceNow innovators at a forward-thinking company that values collaboration and creativity. As a Principal Technical Consultant, you will leverage your extensive experience to architect and implement cutting-edge solutions on the ServiceNow platform. This role offers the chance to work with top enterprise clients, lead design workshops, and advocate for innovative public sector offerings. With a family-first culture and unlimited PTO after the first year, you will thrive in an environment that fosters growth and values teamwork. If you are passionate about technology and making a difference, this opportunity is perfect for you.

Benefits

Unlimited PTO after the first year

Health benefits with free coverage

401k

Training opportunities and certifications

Family first culture

Qualifications

• 6+ years of experience in ServiceNow implementations and architecture.
• Strong communication and client-centric skills are essential.

Responsibilities

• Architect and execute technical direction for ServiceNow projects.
• Lead design workshops and oversee development and deployment.

Skills

ServiceNow architecture

ServiceNow development

Integration Hub

REST/SOAP Web Services

Customer Service Management

Field Service Management

Client-centric communication

Presentation skills

Tools

ServiceNow

Job description

ServiceNow Principal Technical Consultant

Location: Wherever you are (Remote)

Does solving problems using technology motivate you? Do you thrive working on a collaborative remote team with a visionary and think-tank feel? Does modernizing Digital Services offerings on the ServiceNow platform sound rewarding? Are you someone with a startup mentality who’s looking to join other work hard, play hard ServiceNow innovators?

If so, Servos might be the best next step for your ServiceNow career!

We Are:

• An Elite ServiceNow Partner specializing in Customer (CSM/FSM) and Creator Workflows (AppEngine)
• A virtual team with headquarters in Virginia and a regional office in Minneapolis
• Devoted to doing the right thing for our clients and team by leading with a human-first culture
• An experienced team of consultants who are dedicated to having fun and adding value
• Open minded and always welcoming new ideas and approaches

You Are:

• A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations (ideally Customer or Creator Workflows)
• Packing at least 6 years of ServiceNow architecture, development, and integration experience
• Experienced in the following preferred areas: Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio
• Client-centric with strong communication and presentation skills
• Passionate about doing the right thing, no matter how many times it takes
• An adventurer who wouldn’t mind traveling up to 20% of the time

What You’ll Do:

• Engage as the architect on projects to set (and execute on) technical direction and work with the consulting team to implement client solutions
• Participate in and/or lead design, requirement or technical workshops (design thinking a big plus)
• Oversee and participate in development, testing and deployment activities with some of ServiceNow’s top enterprise clients
• Be responsible for all technical deliverables related to ServiceNow architecture and implementation
• Develop a keen understanding of the solutions we implement and our customer’s business
• Support business development and pre-sales activities as the technical lead / architect
• Advocate for our ServosGov offering, which is the first Public Sector offering built on ServiceNow's Public Sector Digital Services product
• Be an expert in ServiceNow best practices and the products we implement
• Stay up to date with the latest ServiceNow versions and features

What We Offer:

• A family first culture with unlimited PTO after the first year
• Health benefits with free coverage for you and competitive rates for your family
• 401k and a variety of other benefits
• An investment in your continued growth and development with training opportunities and certifications
• The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology and Consulting

Industries: IT Services and IT Consulting